Mass Notifications

  1. Add ability to send test email

    Please add the ability for users composing an email notification to be able to send themselves a test copy of the email. This would be similar to the "Send Test Call" feature on the phone call message type, but instead, "Send Test Email" and I'd input my email address instead of my phone number.

    The preview button on emails is useful, but we would also like to see what the email will look like in the inbox, or to send a test copy to the principal before sending it to all parents.

    5 votes
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  2. Update address book nightly for messages created in advance.

    Automatically update list of persons receiving messages when a message is created in advance. This past summer I created dozens of messages to be sent out throughout the year to find out that the school roster at that time are the only people that will receive my message. Anyone added late will not receive the message. Anyone unenrolled will still receive the message. Feel free to follow up with questions.

    7 votes
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  3. Allow more than 50 characters when you paste text into the "Text/SMS" box

    When you paste text into the "Text/SMS" box it limits you to 50 characters instead of 140. If you manually type the text into the "Text/SMS" box it allows the full 140 characters. Please allow a full 140 characters whether you type text in or paste text into the box.

    6 votes
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  4. Add a "Are You Sure" button after you select for "Send"

    To decrease the likelihood of sending the wrong message and to make sure the sender has reviewed all information, add another button after the send button to ensure the user is truly comfortable sending the message queued up in the system.

    6 votes
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  5. Remove some of your default role groups.

    Need to be able to remove some of your default role groups which have no purpose, like Community Member, Superintendent, District Administrator and other groups. Let us select which will be accessible.

    5 votes
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  6. Remove some of your default role groups, which are useless for us and in the way.

    Many of your default groups are useless and confusing for our users. They’re just of your default role groups and not particularly useful. They’re in the way! They take up the entire screen and almost hiding the last the group we need our users to access, called Groups. You have two folders, My Groups and DISTRICT groups). DISTRICT groups have all your default roles as groups and has the last group called Groups. Could you move this Groups to the root level?

    5 votes
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  7. Display Foreign language in lists as the common name not the actual language name

    Can Foreign language lists show the actual name being filtered… ex. "Spanish Parents" instead of "espaniol Parents", "French Parents" instead "francias Parents", "Bosnian Parents" instead of "bosanski jezik Parents", etc. It is very confusing and will be difficult for schools to find people of a particular country. Also, can the group lists be upper case first letter so it is consistent and easier to read. Currently English is listed English, but all other languages the first letter is listed lowercase russion, francais, etc.

    5 votes
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  8. Add ability to hide Blackboard generated lists/groups

    Add ability to hide Blackboard generated lists/groups, such as, "*** Parents" lists. We have "Bus 101 AM Students" and "Bus 101 AM Parents" lists. We will only use the "Students" lists calling the parents information. The "Parents" lists just add confusion and more lists to look at.

    4 votes
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  9. Hide Default Groups

    Please hide your default role groups. They do not show correct populations. We've created our own groups and need your groups to be hidden. Thank you!

    4 votes
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  10. Keep public groups when creating-user switches location

    Scenario:
    A staff member creates some public groups at their school. These are groups other staff at the school also want to use.
    Now, the staff member who created the group moves to a new school.

    Current behavior:
    When the staff member leaves, the public group stays, but it loses all of its members.

    Desired behavior:
    When the staff member leaves, the public group stays and all of its members stay too.

    3 votes
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  11. Email on behalf of other people, per message (user managed)

    We would like to see the ability for users to send a mass email on behalf of someone else, on a message-by-message basis.

    Currently, someone at a district-admin level has to configure custom reply-to email addresses for each school. When a school secretary wants to send an email on behalf of this teacher, or that coach, we just can't be configuring custom reply-to emails for each one at a central district level.

    We would like users at our schools to be able to type that "From name" and "From/reply-to email" into the area where they're composing their email message, or…

    3 votes
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  12. Update address book nightly for messages created in advance.

    Automatically update list of persons receiving messages when a message is created in advance. This past summer I created dozens of messages to be sent out throughout the year to find out that the school roster at that time are the only people that will receive my message. Anyone added late will not receive the message. Anyone unenrolled will still receive the message. Feel free to follow up with questions.

    4 votes
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  13. Text/SMS School Identification

    When parents receive text/SMS messaging, the text comes from the same phone number each time (ex. 808-60); Despite having come from different schools or the District Office. Parents who are subscribed to more than one school (having both a high school student and elementary student) are sometimes left confused investigating which school the text message came from. A couple solutions I've come up with: 1. Assign each school a specific text number. Allowing parents to store that number as a contact for identification purposes. 2. Blackboard includes an automatic footer at the end of each text message that doesn't impact…

    3 votes
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  14. Percentage next to languages on messaging page

    On the messaging page, there is a language tab. Next to the language's are the percentage of users with that language. I would like that percentage to change based on the recipients used in the message I am sending. Not on the users in the system.

    4 votes
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  15. Assign Static Number for Each School for Mobile Alerts

    Each School Needs a Dedicated "Sending" Number for mobile alerts.

    Situation: When a school creates and sends a mobile alert, the text message arrives to end users from a seemingly randomly created, not actual phone number - ie: 606-80.

    Problem: End users may have multiple children attending different schools so do not necessarily know which school the mobile alert is coming from unless the text message specifically indicates the school name (origin) as part of the text - but that requires the message to use up valuable characters under the mobile alert character limit of 140.

    Solution Request: Assign each…

    3 votes
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  16. No parent email

    I would like a report for "student has ZERO valid email associated with them." Reports now are skewed negatively because it is geared towards the parent/guardian not the student. If a two parent/guardian household only list one parent's email, and the other parent chooses not to add theirs then the student is shown as not having an email. The percentage of reports of undelivered emails is extremely high when that is not the fact. Reports should be done per household, not individuals.

    3 votes
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  17. Limit user to only send messages to students in specific grades

    We would like to limit a user to only be allowed to send messages to students in a specific grade level. We do not want this user to be able to send messages to any other grade level.

    2 votes
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  18. Allow customers to edit the default 'unsubscribe from email' message

    Our district sends messages from the district office about district-wide board meetings and events. Additionally, each school principal sends out parent communications weekly.

    We find that parents unsubscribe from the district email not knowing that this means they're unsubscribing from their weekly school email.

    We'd like the ability to modify the unsubscribe text to explain this detail.

    1 vote
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  19. Advanced Options: Deliver to Students AND their Parents

    When we have a specific group of students that we want to send both they and their parents a message, we send it to the students first and then make a copy, choose the students as recipients again and click the Advanced Option "Deliver to Students of Parents" (which then doesn't send the message to the students at all. Would be helpful if we could send to these students and their parents with another option "Deliver to Students and their Parents"

    21 votes
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  20. Admin Messaging Report

    Would like a report exactly like the Teacher Messaging report, but for Admin accounts. Currently, our PIO cannot tell how many messages she sent versus how many others have sent. It would be a good statistic report as well.

    3 votes
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