Mass Notifications

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  1. Advanced Options: Deliver to Students AND their Parents

    When we have a specific group of students that we want to send both they and their parents a message, we send it to the students first and then make a copy, choose the students as recipients again and click the Advanced Option "Deliver to Students of Parents" (which then doesn't send the message to the students at all. Would be helpful if we could send to these students and their parents with another option "Deliver to Students and their Parents"

    10 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • smore extend access to Principal & Attendance Secretary

      Smore is a great add but Principals & Attendance Secretaries are the ones that do most of School communication, it needs to be turned on for those roles as well

      11 votes
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      • Class groups created via SFTP import for each teacher can't be accessed by Teacher, Principal or School Administrators in the BB Comm HQ app

        Class groups created via SFTP import for each teacher can't be accessed by Teacher, Principal or School Administrators in the BB Comm HQ app. Class groups are accessible through web browser but not in BB Comm HQ app.

        3 votes
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        • I would like a message from from Blackboard that we can send to parents regarding the @sbcglobal.net and @att.net issue.

          I would like a message from from Blackboard that we can send to parents regarding the @sbcglobal.net and @att.net issue. This is your issue to resolve, so we need some messaging from you about:
          1. why this is happening
          2. when it will be resolved

          1 vote
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Record time increase and Email character increase

            Is there a possibility for BB to increase the recording time message to 5 minutes and text to speech more than 1000 characters?

            1 vote
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Preserve HTML coding in BbComms messages that are cross-posted to WCM.

              Our schools use BbComms (Parentlink) to send a daily announcement email that they also cross-post to WCM (their website) through the BbComms management site. The WCM system seems to strip out all HTML coding of their message so that things like paragraph spacing and URLs are not preserved in the message when it goes on the website. I'd like to recommend that you find a way to preserve that HTML code so that the website message looks the same as it does in BbComms.

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Adding a Search Bar for Messages Sent in Mass Notification

                There is simple search bar in the sent message tab on Connect 5, but not Mass Notification. We used that feature all the time in Connect 5. Sure you can save messages as templates, but you don't always know the messages you will want to refer back to at the time of creation. Search capabilities have been offered in Blackboard for over a decade. If Mass Notification is an upgrade, why not continue to provide the services longtime users have come to expect?

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow rich text formatting for posting to website!

                  it seems like allowing us to post to the website via BB Comm but not allowing any formatting is pretty pointless. At the very least we need to be able to use bold to create a heading on an announcement app!

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Translation services go crazy once you reach a certain number of characters in the field. Please fix.

                    When creating a message / email to a group of people, the translations, especially for Spanish, go crazy once you reach a certain number of characters and translate incorrectly.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please remove "Basic Attendance Message" from the BB interface and all support pages

                      I was told by Support that Basic Attendance Message is no longer available to be used but it is still listed in the automated messages and is the ONLY option listed in the Library>School Messages>Attendance. This is causing confusion with our users as they are trying to modify the Automated message for our Daily Attendance and are changing the wrong message. Since this is no longer an available option, please remove all references to this message type in the interface AND in the Support Website.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Report by Notification Type

                        I would love to see a report that shows which type of notifications the schools are utilizing. That way if a school is using phone calls too often, and not using emails, I can work with that campus to lessen the amount of calls. Right now I have to go campus by campus under Message Tracking. But it would be great to have that data compiled into a report that shows statistics.

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Extra Data Fields

                          Our district would like more data fields to choose from when pulling reports for parents, students, etc.

                          For example - I was looking for a report that I can pull for a count on preferred languages - How many parents are Spanish, French, etc speakers in our district. This would help us customize our notifications by language.

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Record time increase and Email character increase

                            Is there a possibility for BB to increase the recording time message to 5 minutes and text to speech more than 1000 characters?

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Save drafts on mobile HQ app

                              There should be a save as draft option in the Mobile HQ app for mass notifications. If you back out it only offers to discard changes. Please fix.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow users with the role of "School administrator" or "Principal" to add Onscreen Alerts to their own website via Mass Messenger

                                Currently District Administrators over both Mass Messenger and Web Community Manager are the only users that can post an on-screen message to the websites. With that said, any usertype that has been setup with the UNAV feature in Mass Messenger can see the ICON in the C.O.P.E interface, but will get an error if trying to use it. My suggestion is to Allow user types of "School Administrator or "Principal" to post on-screen alerts via the Mass messaging system to just their subsite.

                                6 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Editable Widget for Email Sign Up

                                  Make it possible to edit the Widget that we post on our website to allow community members to sign up for notifications. The size of the widget doesn't sit right on the page, and we don't want to allow community members to have options of which schools to sign up for - only the district.

                                  3 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Groups created at the District level and shared with staff at other schools can't be accessed in the BB Comm HQ app

                                    Groups created at the District level and shared with staff at other schools should be available using BB Comm HQ. It works fine using the web interface and staff aren't always at their computer when a message needs to go out. For instance, we created a group for staff from several different schools that are all located on the same campus so the Safety Team would be able to send emergency messages to everyone on campus if needed. With the current system, they have to find a computer to send the message so if there was an crisis, this may…

                                    7 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Set end date and time for surveys

                                      Allow recipient to answer the survey only until a specified date and time.

                                      4 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • TIPLINE REPORTS NEEDED!!

                                        Our district uses the Tip Line extensively and we need the ability to run a report of tips received. To create reports for our district leadership, I must copy and paste each field into a spreadsheet so data can then be sorted by Category, School, Date, etc. Other reports can be run in the Bb/ParentLink system. It's hard to accept a program as important as TipLine that has zero reporting features.

                                        We have 23 campuses and are adding a 3rd HS which will bring the total to 24 campuses. The amount of extra work that has to be done to…

                                        2 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to edit the content of a message once it is submitted to send

                                          I set up an email to be sent to a specific number of parents that were individually entered. Once I set it up, I needed to change one date. It will be very cumbersome to individually enter each email address as opposed to just editing the content of the message.

                                          4 votes
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                                          Mass Notifications

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