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  1. Advanced Options: Deliver to Students AND their Parents

    When we have a specific group of students that we want to send both they and their parents a message, we send it to the students first and then make a copy, choose the students as recipients again and click the Advanced Option "Deliver to Students of Parents" (which then doesn't send the message to the students at all. Would be helpful if we could send to these students and their parents with another option "Deliver to Students and their Parents"

    13 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • smore extend access to Principal & Attendance Secretary

      Smore is a great add but Principals & Attendance Secretaries are the ones that do most of School communication, it needs to be turned on for those roles as well

      15 votes
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      • Smore for Additional Role Types

        The staff members at a School District that would sent out Smores varies from district to district and from school to school. Some would like their Principal role types to send out messages but our district would like the Superintendent role to have that option. Given the various needs of districts can we have an option, even it just means calling Blackboard, to enable Smore integration to whatever role type we need?

        4 votes
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        • Unsubscribe editing

          It would help us to have control over how prominently we can make our "Unsubscribe" option on email messages. We are getting complaints that parents cannot find it.

          2 votes
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          • Change Facebook posting ability to be able to add multiple pics/files

            Currently, you can add multiple pics/files for email, text, mobile app, and twitter... but not Facebook. My users post multiple pics the majority of the time so it is VERY inconvenient for them to have to post to Facebook seperately.

            10 votes
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            • I would like a message from from Blackboard that we can send to parents regarding the @sbcglobal.net and @att.net issue.

              I would like a message from from Blackboard that we can send to parents regarding the @sbcglobal.net and @att.net issue. This is your issue to resolve, so we need some messaging from you about:
              1. why this is happening
              2. when it will be resolved

              3 votes
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              • Auto-merging of accounts

                Currently, accounts will merge automatically if 2 of 3 things match.
                ID
                Name
                Primary phone number

                I would like there to be an option to only auto-merge based solely on the ID.

                3 votes
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                • Allow sending automated messages to ANY group already in Blackboard

                  Currently, you can only setup automated messages for Attendance, Detentions, Lunch Balance, etc. But it would be great if there were a way to choose any dynamic group that is already uploaded to Blackboard, or one that you create within Blackboard and setup an automated message to send at chosen intervals like you already can with the Attendance options. For example, if the admin at a school wanted to send a newsletter to all seniors every Friday, Blackboard should be able to dynamically generate a list of all 12th graders every Friday and send out the message, while only requiring…

                  2 votes
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                  • Allow multiple teachers to access co-taught classes.

                    Right now one teacher can be assigned to classes. In our district, we have classes that have two teachers assigned. Both teachers would like to send notifications but can't.

                    2 votes
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                    • Class groups created via SFTP import for each teacher can't be accessed by Teacher, Principal or School Administrators in the BB Comm HQ app

                      Class groups created via SFTP import for each teacher can't be accessed by Teacher, Principal or School Administrators in the BB Comm HQ app. Class groups are accessible through web browser but not in BB Comm HQ app.

                      3 votes
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                      • Analytics on click throughs of links

                        Using the mass text messaging platform is a great way to text families the direct link for enrollment signups. It would be great to see if we could get analytics on the number of people who clicked the link. It would be helpful to understand if this method of connecting with families is effective or not.

                        1 vote
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                        • 1 vote
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                          • Add to the Reporting tool the ability to download the full text of the Status column

                            When you are exporting a report currently the Status column does not show the hyperlinked information in it. Can the Reporting tool be updated to include the full text of the Status

                            1 vote
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                            • Option to deliver via other methods ONLY if a previous method fails

                              It would be nice to be able to select multiple delivery methods for example Email, SMS Text, Telephone and have the message attempt delivery via email first. Then if someone does not have an email address on file or if the email fails for some other reason it will send to them via SMS Text. If the text message fails for some reason it will send via a phone call.

                              Our families hate getting an alert via all three options at the same time.

                              1 vote
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                              • Download Community Member accounts

                                I'd like to be able to download my Community Member account information to see which accounts have each type of contact data (phone, email, SMS, etc.). This would be helpful because Community Members are the only accounts we aren't supplying to the system.

                                1 vote
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                                • Add Blackboard Password Expiration Alert Notification

                                  Blackboard put in place a notification ALERT date message that appears on the Blackboad end and the Client side when a Bb PowerSchool password is about to expire. This will ensure seamless file import/automated notification communication services to Blackboard clients and Bb alike.

                                  1 vote
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                                  • Automated messages: Make the names of the custom messages match the default options

                                    Currently, when creating a custom automated message, the options under "message type" include things like "Cafeteria Balance Message" and "Reminder Message." However, when setting up the delivery options for automated messages, there are no options under "type" that match these labels – instead, you see options such as "Lunch Balance" and nine separate options under "Reminder." How can an admin possibly know with certainty which custom message is matching up with the message type under the delivery options?! Please make this easier to navigate by using the SAME NAMES for custom messages in both fields.

                                    2 votes
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                                    • The ability to add a single member to an existing Group of individuals outside the my organization

                                      If I create a Group of community members and then want to add a single person to it, I have to alter the original csv file of all the members and import the entire list again. Why not have a feature where you can add individuals outside the organization to an existing group without all the hassle?

                                      1 vote
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                                      • Edit features to already scheduled emails

                                        The ability to edit an already scheduled email.

                                        1 vote
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                                        • Differentiate between uploaded account and manually created accounts. Either export a list based on a search or have an indicator.

                                          Have some type of indicator that shows if an account was manually or automatically created. Either a way to search for manual accounts or export a list of all and have a flag. This way we can keep track of manual vs automatic accounts.

                                          1 vote
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