Mass Notifications

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  1. Advanced Options: Deliver to Students AND their Parents

    When we have a specific group of students that we want to send both they and their parents a message, we send it to the students first and then make a copy, choose the students as recipients again and click the Advanced Option "Deliver to Students of Parents" (which then doesn't send the message to the students at all. Would be helpful if we could send to these students and their parents with another option "Deliver to Students and their Parents"

    19 votes
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  2. smore extend access to Principal & Attendance Secretary

    Smore is a great add but Principals & Attendance Secretaries are the ones that do most of School communication, it needs to be turned on for those roles as well

    21 votes
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  3. Parent Excused Absence System

    I know that parents have the ability to respond to attendance phone calls to report their child's absence is excused and the reasoning, but that only works when a parent answers the live phone call. If it goes to voicemail, there is no way for the parent to be able to reply and report the excused absence. It would be great if there was a way the parent could either reply or go into some system that they could then submit that the absence is excused.

    SchoolMessenger has a system called SafeArrival. It would be great if Blackboard did something…

    2 votes
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  4. File import thresholds

    Occasionally a zero-record input file is inadvertently generated and uploaded in the nightly feeds. Many vendors use import thresholds to prevent unwanted mass-removal of records in cases like this. I would like to see thresholds added to your import systems.

    2 votes
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  5. Smore for Additional Role Types

    The staff members at a School District that would sent out Smores varies from district to district and from school to school. Some would like their Principal role types to send out messages but our district would like the Superintendent role to have that option. Given the various needs of districts can we have an option, even it just means calling Blackboard, to enable Smore integration to whatever role type we need?

    6 votes
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  6. email header

    It would be great if all messages that came from our school had a "branded" (logo) in the header. Right now, the only standardization for messages is in the unsubscribe footer. It would be nice as an admin to customize the header for my users who are sending messages from BbComs. This way, all "official" messages from the school, would have an "official" look to them. I've created templates, but no one remembers to use them.

    2 votes
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  7. Allow multiple teachers to access co-taught classes.

    Right now one teacher can be assigned to classes. In our district, we have classes that have two teachers assigned. Both teachers would like to send notifications but can't.

    4 votes
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  8. Picture Option in SMS/Text

    It would be nice to able to add photos to the SMS/text field. Also, please increase the character count!!!!

    2 votes
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  9. When a message has duplicate mobile number for text or email address for email, please only deliver to the address one time.

    When a message has duplicate mobile number for text or email address for email, please only deliver to the address one time. This is already done for phone and we always assumed it was done for text and email but have discovered it is not done.

    2 votes
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  10. Automated Message - Contact Report - Include Message Name

    When sending the contact report, it would be helpful to include the Custom Message Name field. In my case, we are sending out Attendance messages at the 5, 10, 15 and 20 day threshold. However, when a contact report is sent to our Assistant principal it simply states Attendance.

    It would be helpful to have the message name:
    5 Days Absent
    10 Days Absent
    etc.

    1 vote
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  11. Permission setting for 'Deliver to ALL recipient delivery addresses'

    Add permission set for use of 'Deliver to ALL recipient delivery addresses' option in send message interface.

    1 vote
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  12. TipLine Emails Broken when Adding Additional Email Addresses

    There is an issue with the Tip Line(TL) notifications that just does not make sense and needs to be addressed for safety and ease of use reasons.

    Currently the TL notification emails can be setup at the District level to go to specific addresses based on which category is chosen. This is wonderful and works perfectly.

    THE PROBLEM TO BE ADDRESSED:
    If you enter at a School level the local parties that should get notifications of a TL submission it BREAKS the link with the District and only the local school addresses receive notifications. This is an undeniable FLAW that…

    1 vote
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  13. Advanced Options: Deliver to staff

    Automated Messages: Allow delivery options for staff (particularly for Cafeteria Balance notifications)

    1 vote
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  14. ability to insert links into text messages

    I would like the ability to insert links into text messages. Currently we can copy the url and insert but it takes up too much character space. Our parents rely mostly on text messages from us. Thank you.

    1 vote
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  15. School Report to show admin accounts for each school

    Currently, the School Report only shows the number of accounts per campus. I would like to see a list of each admin account per campus. A number is not helpful when I cannot see who has access and why. We have 48 campuses and 5,000+ employees.

    Example: Our district does not use SSO, so our admin accounts are manually managed. I periodically verify with each campus to make sure that access is still needed. I have to go check each campus and select each role type (Attendance Secretary, School Administrator, Sender, etc.).

    The School Report should export all admin accounts…

    1 vote
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  16. Tip Manager Report

    Our Safety Department would like a way to forward a tip and its corresponding note via email to another person. Since all of that information is held within Mass Notification it should be an easy upgrade.

    2 votes
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  17. Change Facebook posting ability to be able to add multiple pics/files

    Currently, you can add multiple pics/files for email, text, mobile app, and twitter... but not Facebook. My users post multiple pics the majority of the time so it is VERY inconvenient for them to have to post to Facebook seperately.

    11 votes
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  18. Messages Sent Ticker in Mass Notifications

    Messages Sent Ticker in Mass Notifications shows overall messages sent for the district and not for each individual profile. The ticker should show messages sent per profile so as to not confuse the user and reflect accurate results.

    1 vote
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  19. Tip Line Needs Abiliy to Reply to Sender (maintaining anonymity)

    I have posted this suggestion before but nothing has been done. This is a potentially life-and-death issue, as we discovered earlier this year. We must have the ability to respond to Tip Line posts, without compromising the poster's anonymity. Often, the posts do not contain enough information for administrators to act. We need the ability to request more information if needed. If a student is threatening to commit suicide, we need to ability to respond. If a tip mentions a threat of violence, but does not say when or where, we need the ability to request that information. Please fix…

    1 vote
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  20. delivery preference defaults change tracking

    Add the ability to track changes to the delivery preference defaults screen. This is located under settings, delivery preferences. We would like a report or something that tracks when a user makes a change and who made the change.

    1 vote
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