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  1. Admin Messaging Report

    Would like a report exactly like the Teacher Messaging report, but for Admin accounts. Currently, our PIO cannot tell how many messages she sent versus how many others have sent. It would be a good statistic report as well.

    3 votes
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  2. Advanced Options: Deliver to Students AND their Parents

    When we have a specific group of students that we want to send both they and their parents a message, we send it to the students first and then make a copy, choose the students as recipients again and click the Advanced Option "Deliver to Students of Parents" (which then doesn't send the message to the students at all. Would be helpful if we could send to these students and their parents with another option "Deliver to Students and their Parents"

    20 votes
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  3. Reset bad-email counts

    I'd like to reset the counts of bad emails etc. site- or district-wide. This would be helpful to get baseline vs. improvement data after a campaign to get parents to update their information. Or to correct the stats if a staff members e.g. accidentally sends an email message to a batch of users for whom email isn't active.

    1 vote
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  4. We want ability to be able to retrieve all messages that have a particular subject. we would want to see the content, date sent who sent

    We want ability to be able to retrieve all messages that have a particular subject. we would want to see the content, date sent who sent it.

    2 votes
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  5. Filtering automated attendance emails by grade level

    We have a school that serves middle school and high school students. The loss of credit emails need to be different for these 2 groups of students. Currently there is not a way for me to differentiate between the 2 groups. Adding a way to filter by grade level would solve this issue for us.

    1 vote
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  6. No parent email

    I would like a report for "student has ZERO valid email associated with them." Reports now are skewed negatively because it is geared towards the parent/guardian not the student. If a two parent/guardian household only list one parent's email, and the other parent chooses not to add theirs then the student is shown as not having an email. The percentage of reports of undelivered emails is extremely high when that is not the fact. Reports should be done per household, not individuals.

    1 vote
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  7. Update address book nightly for messages created in advance.

    Automatically update list of persons receiving messages when a message is created in advance. This past summer I created dozens of messages to be sent out throughout the year to find out that the school roster at that time are the only people that will receive my message. Anyone added late will not receive the message. Anyone unenrolled will still receive the message. Feel free to follow up with questions.

    1 vote
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  8. Update address book nightly for messages created in advance.

    Automatically update list of persons receiving messages when a message is created in advance. This past summer I created dozens of messages to be sent out throughout the year to find out that the school roster at that time are the only people that will receive my message. Anyone added late will not receive the message. Anyone unenrolled will still receive the message. Feel free to follow up with questions.

    1 vote
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  9. Calling report (to be called)

    Currently you provide a "Contact report" which is given after calls are delivered up to between 45 min. and 55 min. after calls go out.

    If we had a report of the "Calls to be made" report based on the information you sent to your vendor to make calls, this could be beneficial because it would give us, the schools, feed back much quicker if and what calls are being made for the day.

    1 vote
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  10. Emergency notifications stay active on website for 24 hours.

    The messages delete at midnight, if we have a late night emergency this does not help the school or district.

    1 vote
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  11. Export Capability for Custom Groups

    I would like the ability to export contact information for custom groups created so that when a printed version is needed of the contact list it is readily available.

    2 votes
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  12. smore extend access to Principal & Attendance Secretary

    Smore is a great add but Principals & Attendance Secretaries are the ones that do most of School communication, it needs to be turned on for those roles as well

    22 votes
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  13. Percentage next to languages on messaging page

    On the messaging page, there is a language tab. Next to the language's are the percentage of users with that language. I would like that percentage to change based on the recipients used in the message I am sending. Not on the users in the system.

    1 vote
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  14. Reports for messages sent in multiple languages

    It would be helpful for the message tracking report to include a breakdown by language. Currently, you are not able to filter delivered/not delivered messages by language. Everything is in one, vague report.

    1 vote
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  15. Export data from My Groups

    Export a .CSV file from 'My Groups.' I would like the emails of all the English Parents and Spanish Parents. Same goes for students and staff. I would like the ability to export/download that data in a .csv file.

    1 vote
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  16. Create group of emails that aren't part of our system

    It would be great if I could create a group from a file without needing to create individual accounts for each person in the group first before adding them to the group.

    1 vote
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  17. Parent Excused Absence System

    I know that parents have the ability to respond to attendance phone calls to report their child's absence is excused and the reasoning, but that only works when a parent answers the live phone call. If it goes to voicemail, there is no way for the parent to be able to reply and report the excused absence. It would be great if there was a way the parent could either reply or go into some system that they could then submit that the absence is excused.

    SchoolMessenger has a system called SafeArrival. It would be great if Blackboard did something…

    2 votes
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  18. Smore for Additional Role Types

    The staff members at a School District that would sent out Smores varies from district to district and from school to school. Some would like their Principal role types to send out messages but our district would like the Superintendent role to have that option. Given the various needs of districts can we have an option, even it just means calling Blackboard, to enable Smore integration to whatever role type we need?

    7 votes
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  19. File import thresholds

    Occasionally a zero-record input file is inadvertently generated and uploaded in the nightly feeds. Many vendors use import thresholds to prevent unwanted mass-removal of records in cases like this. I would like to see thresholds added to your import systems.

    2 votes
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  20. Please Add 2 New Automated Message Types

    Please add the following 2 new Automated Message Types: Cafeteria Low Balance and Cafeteria Negative Balance. Simi Valley Unified currently sends out Cafeteria Low Balance and Negative Balance messages which were created about 10 years ago in ParentLink. We would like to make changes to these automated messages but are unable to do so because Blackboard only has the one Automated Message Type: Cafeteria Balance.

    1 vote
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