Mass Notifications

  1. It would be beneficial to have more Delivery Preferences

    It would be beneficial to have more Delivery Preference categories other than Emergency, Attendance, Balance, Survey and Other. Other encompasses a wide range of messages, meaning important announcements are mixed in with less important ones. It limits parents ability to filter out messages they don't want to receive. We have parents who want to receive important information (not included under emergency) but don't want to be receiving all the minor stuff (i.e. events coming up) and get frustrated when we tell them they either get it all or they don't any of it.

    2 votes
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  2. Tie SMORE to email field not Reply To

    We encountered an issue with administrators logging in to SMORE from BbComm site because we were attempting to use a district-wide donotreply email. This resulted in all users getting the same account. It seems as though it would better to use the actual email address for the account.

    1 vote
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  3. Adobe Spark Integration (Just like Smore) for Email and Social Media Messages

    I would like to have the option to use Adobe Spark to create newsletters and social media graphics. If it were integrated the way Smore is now it would work great!

    2 votes
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  4. Allow for more than one social media account per channel to be linked

    Some of us operate more than one social media account per language. For example, two FB accounts--one in English and one in Spanish. Mass Notifications only allows for one account to be linked. It would be great if we could link more than one.

    2 votes
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  5. Allow for Mass Notifications to Publish on Calendar Section on Website in Addition to Headlines.

    If we were able to publish on the calendar, we could have school folks populate the calendar from there as opposed to begging them to please go back on the website to add the item that they just sent out through mass notifications. Thanks!

    2 votes
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  6. Increase the time before account is logged out

    Increase the time before my account is logged out to 15 or 30 mins OR, have a setting for each client that they can determine how long before the system will time out

    5 votes
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  7. Summer Suspension of Automated Attendance Emails

    It would be helpful to be able to suspend the automated emails we receive for attendance calls, especially when I have disabled the attendance calls (for the summer or breaks during the school year.)

    2 votes
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  8. SMS Messaging Hyperlinks

    We were asked to add hyperlinks to sms messages for "click here" to save on character count. For example... "Sign up for summer classes HERE" <--hyperlink to phone browser to signup page

    4 votes
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  9. Allow for Social Media (Facebook) links to be placed in as opposed to requiring the upload with the personal account

    At this time, Blackboard requires that we log in and provide our passwords in order to link business FB accounts to mass notifications. We know that all business FB accounts are linked to personal accounts. The blackboard disclaimer says that by uploading it, blackboard will receive all personal info and friend list of the individual uploading the account. We should be able to just place the link of the business (the school) without uploading the personal account.

    1 vote
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  10. Ability to Delete "System" Templates

    We're creating our own templates for each school and we hoped to delete the "System" templates that are right at the top of the "Library." Leaving them there will just create confusion. I'm told these are "hard wired" into the system. We'd like the ability to delete all of these.

    2 votes
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  11. 2 votes
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  12. Detention notices

    Emails are sent to parents regarding a student receiving a detention and from whom it was given by. Needs to be inputted by front office, not teacher. Example "Your student received a detention from Mr. Smith. Your child will need to report to room 30 tomorrow at lunch."

    2 votes
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  13. Extract student ID from survey responses

    We need the ability to extract student IDs from survey responses. This will enable us to take that ID list and complete tasks in other systems. Currently, you can export the parent contact ID. But, we desperately need the student ID

    0 votes
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  14. We'd like flexibility to alter blackout times for emails, texts and our app so that each school could send messages via those modes anytime.

    We'd like flexibility to alter blackout times for emails, texts and our app so that each school could send messages via those modes anytime.

    1 vote
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  15. Upload Status Report - Total Record Count By Rolls

    We have had issues with data not uploading as expected for a variety of reasons. This is going to happen, but there is currently no way to proactively catch these errors and data errors in a mass communication system can become tragedies. Please create a report that can be scheduled that would include the status of the last file upload, including total counts for each role type. The School Report is a good start, but there needs to be totals included in each column and row. Thank you.

    4 votes
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  16. Save Message to Library from Send Message screen

    Current functionality requires a user to be in the Library to save a message. We would like to ba able to save a message to the Library after it has been created in the Message area.

    4 votes
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  17. Surveys in messaging system: Add a matrix grid question option

    You could make surveys shorter and easier to manage if you had a matrix grid question option. See survey monkey or google forms for an example. THIS WOULD HELP SO MUCH!

    1 vote
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  18. Add the upload document feature (from e-alerts in SW) to messaging system.

    If you have a document that needs to be downloaded (parent permission slip, etc.) it would be helpful to have the same upload feature that the ealerts have in SW. Similar to the link tool, but it links and uploads a document.
    The work around is to build your message in the ealert and then copy the code into the BB message box and send.

    1 vote
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  19. I had a message set up to go with recipients. I removed one of the recipients and then tried to put them back in and was not able to .

    You should be able to just click on the person you originally removed and add him back in to the list. How it is set up now, once a person is removed you cannot add back in. You need to resend the message to just that person or re-do the whole list again.

    1 vote
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  20. Show attachments in the RSS Feed Widget

    Currently people viewing the RSS Feed Widget have to click the message title in order to view the related attachments. We would like the attachments to be displayed directly in the widget so that it is apparent that there are attachments.

    1 vote
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Mass Notifications

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