Mass Notifications

  1. ability to insert links into text messages

    I would like the ability to insert links into text messages. Currently we can copy the url and insert but it takes up too much character space. Our parents rely mostly on text messages from us. Thank you.

    2 votes
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  2. Please Add 2 New Automated Message Types

    Please add the following 2 new Automated Message Types: Cafeteria Low Balance and Cafeteria Negative Balance. Simi Valley Unified currently sends out Cafeteria Low Balance and Negative Balance messages which were created about 10 years ago in ParentLink. We would like to make changes to these automated messages but are unable to do so because Blackboard only has the one Automated Message Type: Cafeteria Balance.

    1 vote
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  3. Allow multiple teachers to access co-taught classes.

    Right now one teacher can be assigned to classes. In our district, we have classes that have two teachers assigned. Both teachers would like to send notifications but can't.

    5 votes
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  4. 2 votes
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  5. Automated Message - Contact Report - Include Message Name

    When sending the contact report, it would be helpful to include the Custom Message Name field. In my case, we are sending out Attendance messages at the 5, 10, 15 and 20 day threshold. However, when a contact report is sent to our Assistant principal it simply states Attendance.

    It would be helpful to have the message name:
    5 Days Absent
    10 Days Absent
    etc.

    1 vote
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  6. Opt out or opt in by message category AND delivery method

    If a parent wants to receive texts instead of emails for lunch balance, I'd like to provide that option for them. Currently under Delivery Preferences they are required to have at least one of each modality. Also, there should be a Miscellaneous and Inclement Weather category under Delivery Preferences. In our previous mass notification tool, our parents had the ability modify communication preferences at a much more granular level. Currently, when a parent is irritated with emails, they unsubscribe from all (with the exception of the Emergency category which I've never used in the last 10 years using a variety…

    2 votes
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  7. Groups created at the District level and shared with staff at other schools can't be accessed in the BB Comm HQ app

    Groups created at the District level and shared with staff at other schools should be available using BB Comm HQ. It works fine using the web interface and staff aren't always at their computer when a message needs to go out. For instance, we created a group for staff from several different schools that are all located on the same campus so the Safety Team would be able to send emergency messages to everyone on campus if needed. With the current system, they have to find a computer to send the message so if there was an crisis, this may…

    8 votes
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  8. Unsubscribe editing

    It would help us to have control over how prominently we can make our "Unsubscribe" option on email messages. We are getting complaints that parents cannot find it.

    3 votes
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  9. Permission setting for 'Deliver to ALL recipient delivery addresses'

    Add permission set for use of 'Deliver to ALL recipient delivery addresses' option in send message interface.

    1 vote
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  10. Change Facebook posting ability to be able to add multiple pics/files

    Currently, you can add multiple pics/files for email, text, mobile app, and twitter... but not Facebook. My users post multiple pics the majority of the time so it is VERY inconvenient for them to have to post to Facebook seperately.

    13 votes
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  11. TipLine Emails Broken when Adding Additional Email Addresses

    There is an issue with the Tip Line(TL) notifications that just does not make sense and needs to be addressed for safety and ease of use reasons.

    Currently the TL notification emails can be setup at the District level to go to specific addresses based on which category is chosen. This is wonderful and works perfectly.

    THE PROBLEM TO BE ADDRESSED:
    If you enter at a School level the local parties that should get notifications of a TL submission it BREAKS the link with the District and only the local school addresses receive notifications. This is an undeniable FLAW that…

    1 vote
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  12. The ability to add a single member to an existing Group of individuals outside the my organization

    If I create a Group of community members and then want to add a single person to it, I have to alter the original csv file of all the members and import the entire list again. Why not have a feature where you can add individuals outside the organization to an existing group without all the hassle?

    3 votes
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  13. Edit features to already scheduled emails

    The ability to edit an already scheduled email.

    3 votes
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  14. Integration to include next year building, next year grade

    Data Integration should include the students next year building and next year grade. Our receiving MS/HS of upcoming 7th and 9th graders need to be contacted. With this data I can create query groups and grant access to the appropriate staff.

    thanks

    2 votes
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  15. Advanced Options: Deliver to staff

    Automated Messages: Allow delivery options for staff (particularly for Cafeteria Balance notifications)

    1 vote
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  16. School Report to show admin accounts for each school

    Currently, the School Report only shows the number of accounts per campus. I would like to see a list of each admin account per campus. A number is not helpful when I cannot see who has access and why. We have 48 campuses and 5,000+ employees.

    Example: Our district does not use SSO, so our admin accounts are manually managed. I periodically verify with each campus to make sure that access is still needed. I have to go check each campus and select each role type (Attendance Secretary, School Administrator, Sender, etc.).

    The School Report should export all admin accounts…

    1 vote
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  17. Tip Manager Report

    Our Safety Department would like a way to forward a tip and its corresponding note via email to another person. Since all of that information is held within Mass Notification it should be an easy upgrade.

    2 votes
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  18. Messages Sent Ticker in Mass Notifications

    Messages Sent Ticker in Mass Notifications shows overall messages sent for the district and not for each individual profile. The ticker should show messages sent per profile so as to not confuse the user and reflect accurate results.

    1 vote
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  19. Tip Line Needs Abiliy to Reply to Sender (maintaining anonymity)

    I have posted this suggestion before but nothing has been done. This is a potentially life-and-death issue, as we discovered earlier this year. We must have the ability to respond to Tip Line posts, without compromising the poster's anonymity. Often, the posts do not contain enough information for administrators to act. We need the ability to request more information if needed. If a student is threatening to commit suicide, we need to ability to respond. If a tip mentions a threat of violence, but does not say when or where, we need the ability to request that information. Please fix…

    1 vote
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  20. delivery preference defaults change tracking

    Add the ability to track changes to the delivery preference defaults screen. This is located under settings, delivery preferences. We would like a report or something that tracks when a user makes a change and who made the change.

    1 vote
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