Mass Notifications

  1. Show phone number in message tracking for calls to list of addresses

    Currently, when viewing the message tracking report for a call to a list of addresses that was uploaded, no information is shown for the recipient. This means, I can see that some people did not receive our call, some maybe even have invalid phone numbers, but I can't see what number we had even tried to call to begin with.

    Please put the address/number contacted into this report when it's from a File with Addresses.

    Reproduction steps:
    1. Create a new message
    2. Add recipients "From a file with addresses"
    3. Send a call (or email?) to these recipients
    4.…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Making sure unsubscribed users receive emergency messages

    Please add a function in the emergency mass notification so that even individuals who unsubscribe will receive emergency messages.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Have someone from Blackboard Monitor, comment and follow-up on User Voice Suggestions

    About 4 years ago, I used to see comments albeit very rarely from Blackboard developers. We are still always told that this is the place to make suggestions for bug fixes and enhancements to products. However, I do not see any feedback or acknowledgement that anyone ever sees or is reading any of these. If someone enters an idea that everyone thinks would be a great idea, but is just not possible, it would be nice for someone at Blackboard to say that with an explanation why and close the idea. I never see any status changes of anything in…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Expire Option when setting On Screen Alerts

    Please add an option to set expire date/time for on screen alerts. This is available on the website editing tool but not from bb Connect.

    We don't always want onscreen alerts to expire at midnight the day we post them!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Retain records for longer

    I have concerns regarding OPRA requests and state statutes that ask us to retain records for 6 years. Only being able to go back 365 days prevents us from being able to look up something when needed that goes back beyond that time period. Being most of the data is text, why isn't this something that can be archived permanently or at least for a few years?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please improve the method for adding individuals from outside the organization to a group.

    Please improve the option of adding a member from outside the organization to a group.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Photos to top stories app without using WCM

    Ive been told that the only way to have photos on the top stories of the app is to have them in the headlines and features app on your website. Im also told that needs to exist on the home page of our website.

    This makes my website look hideous. There needs to be a better way.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change Push Notification icon in Mass Notifications

    The phone icon for pushing messages to the app confuses users...they see phone and think text message and use the wrong mode by mistake. It would help eliminate confusion if the icon was changed to something that does not resemble a phone.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to search sent message text in reports

    I would like to be able to search for text in my sent message reports. For example, I wanted to see if anyone sent a message in the past for Special Ed. That would be a district-level call, and, if something like that even went out, it would be buried by other calls by now. I wish that I could enter "Special Ed" into a report search, like maybe in the Message Tracking report, and have it search the subjects, and maybe the text, of previously sent messages.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to search across all schools in Contact Report

    I would like to be able to search across all of our schools, and our district, at once in the Contact Report. Right now, I can only search for district-sent calls, or for one school at a time.

    Sometimes we get calls from someone who says they're getting calls from us. When I search for them in the account search, I don't always get a result, because maybe we already removed their number from whatever account it had been on.
    I want to search in the contacts report to see if we have ever called them, but it's not feasible…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Character Limits - Vietnamese Language

    In BB MN when the language Vietnamese is turned on, the translation adds additional characters to the count with the translation which limits the message to a very small number of characters. Please expand the character limits for this Language. It is crucial that all our parents, regardless of language, receive the same brief message.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Search feature in Tip Manager

    It would be great to be able to search for keywords, etc., within Tip Manager.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Retain Content for Replacement Administrators

    We have had turnover with building principals who have resigned to take positions in other school district. We did not realize we would lose their content and have been trying reinvent time sensitive blasts. Could you provide District Admins the ability to check a box to retain content if a staff member leaves the District. Also, if we could transfer the content to the replacement staff.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Academic Alert System

    Early notification to alerts students to their unsatisfactory performance and provides them with ample time to improve their academic performance. The Alert can be used to send out calls when a student's average is below passing within a certain time frame.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Deactivated Phone #'s Update

    We are having a lot of phone #'s coming back as deactivated when actually they are the correct number but the parent have changed providers,(example went from Verizon to Team Mobile) Looking into a way to re-activate in a mass or group. We shouldn't have to manually "activate" every phone number in the system that could get deactivated. Can a check be done when a call is made to the number to see if it's active again?

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Help us more quickly get the message out about inclement weather

    Please consider expanding the custom merge tag options so that we can quickly add the relevant date to pre-recorded messages about weather-related delays and closures. This would greatly expedite the time it takes to announce these schedule changes, especially when they must be made in more than one language.

    Currently there is only one date-driven merge tag, and that is for the date on which the message is sent. If a weather message is sent the night before the date of the delay or closure, that tag is not usable.

    Thank you for your consideration.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Assign Multiple Locations to 1 Account

    Our District has some K-8 Schools, but they are separated within our SIS due to scheduling differences.

    Due to this, currently the Principal/Office Manager/etc need to have 2 accounts in order to send messages out to their whole school.

    It's already difficult enough to have Staff remember passwords for their main account, but also requiring them to remember a whole separate account is just unthinkable.

    With the current required setup, this also doubles the work required to send out the same message to all their students and parents.

    Reports practically become useless as it's not a whole "school overall view"…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Photos

    Goal: Automate photo uploads
    Method:
    Create two folders on customer’s SFTP areaStudentPhotosStaffPhotosCustomer uploads photos (using existing filename conventions) to respective folderBlackBoard sweeps these folders daily.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adding Lockers to BB Com HQ App

    We would like to be able to view student locker information in the mobile app. Right now we have our import customized to accept locker numbers and locations for students, and this information shows up when accessing ParentLink through a web browser. However, the locker info does not show up in the BB Comm HQ App. We have been told that we can do a 1-time manual update that will cause the locker information to show up in the app, but that it cannot be done automatically with the nightly sync with our SIS. We would like it to work…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 16 17
  • Don't see your idea?

Mass Notifications

Categories

Feedback and Knowledge Base