Mass Notifications

  1. Assign staff to more than 1 location

    We have staff that are assigned to more than 1 school. Currently they are not able to change the reply-to or school name on messages even though their account shows both locations. We need them to be able to choose which school the outbound message shows to reply to.

    2 votes
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  2. Resources

    OCR is crippling schools districts from puting links on their websites. An end around is using mobile apps to provide links. Please create a section where you can create different resources tabs that offers multiple links but to different audiences. Right now you only offer one resource tab and everything has to go under that heading. It should be broken out for students, staff, parents...

    1 vote
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  3. Actually track engagement with your engagement platform

    Would really be great if the engagement platform actually tracked engagement. Delivery means nothing. Need to know if a message was actually viewed. Other platforms achieve this by adding an image or some other content to emails directly that trigger a view when accessed. Surprised the BB doesn't do this. Could also be used to track device type/app usage - both also important engagement metrics.

    5 votes
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  4. Need to have an option to disable attachments and/or set attachment size limits for email, preferably per user.

    We want to control who can send attachments and how big they can be for our users, in order to prevent people from sending garbage emails that are full of PDFs. Would be great to have an option to control this, preferably per user.

    2 votes
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  5. Notifications for due/overdue books

    Notifications for books coming due or overdue for schools/districts that do not use a fine system.

    1 vote
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  6. Mass Notifications needs a SAVE option

    When creating a mass notification, we need a SAVE option - this way, no "time out" issues or messages lost.

    6 votes
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  7. Opt out of messages from specific school

    We would like to opt out phone numbers from a specific school. Currently the number is opted out for the entire district. We have a staff member who works at one school and has children in two others. She wants to opt out of her school phone calls, but still get messages from her children's schools. We could do this in Connect 5. Thank you!

    4 votes
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  8. Make Advanced Search options available for groups

    We have many groups both at the District level and at schools that we update with SIS data. We need to be able to use the Advanced Search features for these groups. For instance, we have a Gifted and Talented student group that is updated each night. However, we sometimes need to only send a message to the 5th grade Gifted and Talented students. Since the Advanced Search doesn't have a "Group" field option, we are only able to send a message to ALL members of the group.

    2 votes
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  9. Email WYSIWYG Editor Increased Function

    In Blackboard Connect 5, when creating an email, there were a lot more functions when using the WYSIWYG editor, such as being able to "Paste as plain text", "Past from Word", insert tables, etc. It would be great to have the additional functions for Email and App postings.

    2 votes
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  10. Simplify selecting particular recipients for a message (bring back the good ol' all-students-on-one-page view)

    The new system by which one sends a message to selected parents is far less user-friendly than the previous system. More efficient was the procedure of merely checking off the names of students, all of whose names were visible on one page per class.

    9 votes
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  11. Mass Flagged Number Clear

    It would be great if we had the ability to do a mass clearing of flagged (bad) numbers that are put on the 30 day hold before trying to send a message again, rather than going into each account and clearing the flag manually.

    1 vote
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  12. Alert to Change Email Subject Line in Saved Messages

    We save message templates to make it easy to send our recurring messages, but most of the time need to change the subject line before sending. With the subject in the upper left corner, many users (including me, more than once!) forget to make that change. It would be great to make it required for the user to check the subject line before hitting send.

    4 votes
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  13. Open Rates for Email

    Open rates for emails you send out.

    2 votes
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  14. District Admin-Subscribe to Site Emergency Calls from District Level

    Set up our District Upper Management to get any "Emergency" calls (or any other site notifications) that any of our school sites make without having to create multiple accounts for that person at each site. Having the ability to have just one account that can have access to all sites.

    1 vote
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  15. See message recipients by language

    I would like to be able to see recipients by language in the "Choose" box so that I can remove specific recipients, just as I can when selecting recipients by a group.

    Some of our families who speak English as a second language do not want to receive messages in those languages, even though that's how it is designated in our Student Information System/Blackboard. We would like to be able to click on the language name and view the list of recipients who would receive the language in that message and be able to remove them by clicking on the…

    1 vote
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  16. Remove students who check in late from scheduled attendance calls

    Please consider a new option to "unselect" students who are queued for attendance notifications. We have many instances where students check in late, are mis-marked teachers as absent, etc. Currently, there exists no clean way to remove the students from the scheduled attendance notification once we have confirmed they actually are "present" and not "absent." Thank you-

    3 votes
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  17. Add Sender information to Message Tracking overview list

    When a message tracking report is requested, it would be helpful to have the sender name listed. Sometimes we have similar messages going out from multiple people from the same school. We have to open each message and then click on Details to find out who the sender was.

    1 vote
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  18. Upload a list to Send messages using Parent ID

    When exporting a list from the Bad phone/email report, it shows the ID of the ROLE IE: 417115 for parent Que, Susie.
    It would be great to be able to upload a list using the parent id, to contact that parent via email asking them for their new phone ## that was flagged as invalid, or texting/calling that same parent saying that their email address was invalid.
    As of right now, you can only choose 'student', & then hit the advanced tab & deliver to parents of students....
    bad thing about that is, only ONE parents information is bad. We…

    1 vote
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  19. set a caller ID number for attendance caller ID's.

    When attendance calls are sent out, it would be good to display the attendance caller id phone ##, so that the main school number doesn't get the call back from parents.

    3 votes
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  20. Import file with Addresses

    This option is misleading and should be labelled "Import file with Contact Methods.....addresses are not the option...they are really contact methods

    1 vote
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