Mass Notifications

  1. Allow for Social Media (Facebook) links to be placed in as opposed to requiring the upload with the personal account

    At this time, Blackboard requires that we log in and provide our passwords in order to link business FB accounts to mass notifications. We know that all business FB accounts are linked to personal accounts. The blackboard disclaimer says that by uploading it, blackboard will receive all personal info and friend list of the individual uploading the account. We should be able to just place the link of the business (the school) without uploading the personal account.

    1 vote
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  2. Allow for Mass Notifications to Publish on Calendar Section on Website in Addition to Headlines.

    If we were able to publish on the calendar, we could have school folks populate the calendar from there as opposed to begging them to please go back on the website to add the item that they just sent out through mass notifications. Thanks!

    2 votes
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  3. Summer Suspension of Automated Attendance Emails

    It would be helpful to be able to suspend the automated emails we receive for attendance calls, especially when I have disabled the attendance calls (for the summer or breaks during the school year.)

    2 votes
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  4. Ability to Delete "System" Templates

    We're creating our own templates for each school and we hoped to delete the "System" templates that are right at the top of the "Library." Leaving them there will just create confusion. I'm told these are "hard wired" into the system. We'd like the ability to delete all of these.

    2 votes
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  5. Extract student ID from survey responses

    We need the ability to extract student IDs from survey responses. This will enable us to take that ID list and complete tasks in other systems. Currently, you can export the parent contact ID. But, we desperately need the student ID

    0 votes
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  6. Increase the time before account is logged out

    Increase the time before my account is logged out to 15 or 30 mins OR, have a setting for each client that they can determine how long before the system will time out

    5 votes
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  7. We'd like flexibility to alter blackout times for emails, texts and our app so that each school could send messages via those modes anytime.

    We'd like flexibility to alter blackout times for emails, texts and our app so that each school could send messages via those modes anytime.

    1 vote
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  8. SMS Messaging Hyperlinks

    We were asked to add hyperlinks to sms messages for "click here" to save on character count. For example... "Sign up for summer classes HERE" <--hyperlink to phone browser to signup page

    4 votes
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  9. 2 votes
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  10. Responsive Images in Messaging

    We like to include images with our notifications and we have received several complaints that they are not responsive. We would love to see this feature added to ParentLink!

    2 votes
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  11. Select Individual Recipients in the Bb Comm HQ App

    Currently when selecting recipients in the Bb Comm HQ App, you are limited to groups. Our administrators would like the ability to select specific recipients in the app just as they can in the web interface.

    6 votes
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  12. Printing a new private group once it has been created.

    It would be incredibly helpful to be able to print a group, so we can have someone besides the person creating the group, cross checking the list to make sure that only those students who are supposed to be in the group are on the list. Some of the emails we send out HAVE to be exact, such as award recipients. We do not want a student showing up for an award that is not receiving one because we entered the wrong student onto the list.

    1 vote
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  13. Detention notices

    Emails are sent to parents regarding a student receiving a detention and from whom it was given by. Needs to be inputted by front office, not teacher. Example "Your student received a detention from Mr. Smith. Your child will need to report to room 30 tomorrow at lunch."

    2 votes
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  14. Place the alternate sender address on the main message screen

    Instead of having to click through to a new dialogue box to select an sender address, it would be very helpful to have the sender options in the options panel on the left...maybe next to recipients add a "sender" section.

    2 votes
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  15. Editing Content/Title of Messages

    I set up notices to go out on a daily basis and schedule them every day for a two week period. I would like the ability to go in and edit the message, in case there is a change and to be able to edit the title of the message. It makes it time consuming and difficult to go and cancel a series of messages and have to re-do them. Thank you for you consideration.

    8 votes
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  16. Send Message as a Text. If no text number listed, then it is send as Robo call.

    Many of our families want all their notifications to come as text messages. But, we send everything as robo call and text because we don’t have a reliable text message number for every parent. By sending it as both and text and phone call, we can get the message to everyone. I would love to be able to select an option that allow me to send a message a text and if there is no text number is listed for a specific parent, then it is sent as a robo call to that parent. I know there is an option…

    5 votes
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  17. Save button on messages - instead of timing out

    It is painful to see your work go to waste when the messaging feature times out. A save button could be very helpful.

    5 votes
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  18. Surveys in messaging system: Add a matrix grid question option

    You could make surveys shorter and easier to manage if you had a matrix grid question option. See survey monkey or google forms for an example. THIS WOULD HELP SO MUCH!

    1 vote
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  19. Add the upload document feature (from e-alerts in SW) to messaging system.

    If you have a document that needs to be downloaded (parent permission slip, etc.) it would be helpful to have the same upload feature that the ealerts have in SW. Similar to the link tool, but it links and uploads a document.
    The work around is to build your message in the ealert and then copy the code into the BB message box and send.

    1 vote
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  20. I had a message set up to go with recipients. I removed one of the recipients and then tried to put them back in and was not able to .

    You should be able to just click on the person you originally removed and add him back in to the list. How it is set up now, once a person is removed you cannot add back in. You need to resend the message to just that person or re-do the whole list again.

    1 vote
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