Mass Notifications

  1. Upload Status Report - Total Record Count By Rolls

    We have had issues with data not uploading as expected for a variety of reasons. This is going to happen, but there is currently no way to proactively catch these errors and data errors in a mass communication system can become tragedies. Please create a report that can be scheduled that would include the status of the last file upload, including total counts for each role type. The School Report is a good start, but there needs to be totals included in each column and row. Thank you.

    4 votes
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  2. Show attachments in the RSS Feed Widget

    Currently people viewing the RSS Feed Widget have to click the message title in order to view the related attachments. We would like the attachments to be displayed directly in the widget so that it is apparent that there are attachments.

    1 vote
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  3. Include message transcript in message tracking exports (for multiple messages)

    Blackboard / Parentlink should include a message transcript in the CSV export generated through the message tracking tool. Currently, this can only be accessed by going into the message detail report. However, it would be helpful to have a transcript included in the CSV export as it would make analyzing multiple messages much easier.

    1 vote
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  4. Allow users to change attendance codes in system messages

    Currently if you create a system message you can't change what the attendance code is. We should be able to change the attendance code.

    1 vote
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  5. Make the checkbox in Messages > App Push default so that "Recipients only" is checked.

    Hello! The feature that we would like to see is:

    When in Blackboard > Messages, if one selects the App to push the message out to, we must remember to check the box down at the bottom that says “Recipients only”. If we do not check this box, the app push notification will go to everyone in the district who has the Katy OnTheGo app -- not just the intended recipients selected in the “Recipients” area of Messages. We would really like to have that box default so that it is automatically checked.

    Please let me know if you have…

    18 votes
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  6. Save Message to Library from Send Message screen

    Current functionality requires a user to be in the Library to save a message. We would like to ba able to save a message to the Library after it has been created in the Message area.

    4 votes
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  7. Save call in code in drafts so that code does not change after logging out.

    Currently a user must be logged in to have a new code generated to be able to call into the system. If a draft message was saved with a call in code, this would allow users to share the code with another user without having to worry about being timed out before the call is recorded.

    Our admin assistants often set up calls for administrators who are on the go, and would like to be able to share the code with another user to record on their own time.

    4 votes
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  8. Ability to Edit Groups Created by File Upload

    For groups created of users not in the system (with no accounts), please allow the ability to add new contacts in these groups after they are created - either by adding additional uploaded files or entering contacts by hand. Would be helpful for lists to contact incoming families who have registered but are not yet active in the student information system.

    2 votes
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  9. The "Other" tab is missing for Teachers when viewing accounts

    The "Other" tab shows what groups an account is a member of. This shows up for Staff, Students, School Managers, etc, but not for teachers. I'm unable to troubleshoot problems if I don't know what groups and account is part of. I was told to add this as a "feature request", but in my opinion it's a bug in the system. Why would the Teacher role be the only role without this tab?

    1 vote
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  10. For any employee accounts, have a active/inactive toggle or check box

    Create another checkbox so an employee can remain in the system but be marked as inactive if they are out on sabbatical, long term leave, layoff etc. As of now we have to delete employees out so they do not get contacted when we send out all employee messages, then re-add them when they return

    2 votes
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  11. Allow scheduled attendance calls to be rescheduled to a later time

    It would be nice to be able to set a new time for the daily attendance calls. This is particularly useful on days when school is delayed for various reasons. Right now it requires disabling the job in BB Connect, re-enabling it and then sending a message to support to have it run. This creates the opportunity for error if someone forgets to enable the job or the email doesn't get through to support in time. This is a real problem for us.

    9 votes
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  12. Custom Call Throttling.

    Custom call throttling needs to be re-enabled. We have a small rural area that can't handle the volume of calls coming into it and most of our users are not getting calls because they are coming into the area to quickly and getting rejected.

    1 vote
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  13. Create a Merge Tag for Student ID in system messages

    As part of increased security for our schools, we now require anyone entering our buildings to not only have identification but also the student ID number of their child. We would like to be able to add the student ID number to all emails we send out to assist them in remembering it. To do this we need a STUDENT_SID merge tag so we can add their ID to system messages.

    3 votes
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  14. when choosing recipients from file with ID allow an option to send to parents AND students

    when choosing recipients from file with ID allow an option to send to parents AND students

    6 votes
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  15. Opt Out Reports

    More detailed reports. Such as an extract that displays what schools or division announcements they have opted out of. The only way is to type a number in the opt out screen. Also, opt outs are at a school level only when in fact they may have opted out of a division call and not a school message.

    4 votes
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  16. Include StudentID to Message Tracking Report

    Currently, when running a message tracking report for an Attendance message, the columns that will appear are Recipient, Regarding, Delivered, Status, Message, Deleted.

    When this report is exported and printed off or viewed in Excel, it just shows the student's name and not their StudentID. When the district has multiple students with the same name, having their StudentID would be very helpful to know which student is actually being referred to.

    2 votes
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  17. Template Library Messages created at district level but push down to campus accounts

    I would like to create a campus-specific template library message at the district level and but push it down to the campus account access level. I do not want to see the messages when I log in at the district access.

    1 vote
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  18. Change the F: to Fr: in the SMS message for Teacher Messaging

    When using SMS delivery in Teacher Messaging, occasionally the F: that proceeds the teacher's name causes issues. We have a teacher with the last name Artz and his students find his text messages quite humorous. Another teacher ends up looking like a slur and another is very close to the F-word. Hard coding it to be Fr: Artz would solve the issue.

    2 votes
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  19. be able to set reminders

    We'd like to be able to set reminders for various tasks that need to be completed in the system. One example usage is that in a crisis communication situation involving an individual student, we will often disable the student's contact information so BB doesn't send any messages to the student in question. Often, we need to turn the notifications back on, but have to do so relying on sticky notes or email calendar reminders elsewhere.

    3 votes
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  20. External Link for Surveys

    Surveys need to be able to have a link - so we could post to our website the survey and contact more people than just those in the BB system.

    1 vote
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