Mass Notifications

  1. Allow scheduled attendance calls to be rescheduled to a later time

    It would be nice to be able to set a new time for the daily attendance calls. This is particularly useful on days when school is delayed for various reasons. Right now it requires disabling the job in BB Connect, re-enabling it and then sending a message to support to have it run. This creates the opportunity for error if someone forgets to enable the job or the email doesn't get through to support in time. This is a real problem for us.

    10 votes
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  2. Custom Call Throttling.

    Custom call throttling needs to be re-enabled. We have a small rural area that can't handle the volume of calls coming into it and most of our users are not getting calls because they are coming into the area to quickly and getting rejected.

    1 vote
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  3. Create a Merge Tag for Student ID in system messages

    As part of increased security for our schools, we now require anyone entering our buildings to not only have identification but also the student ID number of their child. We would like to be able to add the student ID number to all emails we send out to assist them in remembering it. To do this we need a STUDENT_SID merge tag so we can add their ID to system messages.

    3 votes
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  4. when choosing recipients from file with ID allow an option to send to parents AND students

    when choosing recipients from file with ID allow an option to send to parents AND students

    6 votes
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  5. Opt Out Reports

    More detailed reports. Such as an extract that displays what schools or division announcements they have opted out of. The only way is to type a number in the opt out screen. Also, opt outs are at a school level only when in fact they may have opted out of a division call and not a school message.

    4 votes
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  6. Include StudentID to Message Tracking Report

    Currently, when running a message tracking report for an Attendance message, the columns that will appear are Recipient, Regarding, Delivered, Status, Message, Deleted.

    When this report is exported and printed off or viewed in Excel, it just shows the student's name and not their StudentID. When the district has multiple students with the same name, having their StudentID would be very helpful to know which student is actually being referred to.

    2 votes
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  7. Template Library Messages created at district level but push down to campus accounts

    I would like to create a campus-specific template library message at the district level and but push it down to the campus account access level. I do not want to see the messages when I log in at the district access.

    1 vote
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  8. Change the F: to Fr: in the SMS message for Teacher Messaging

    When using SMS delivery in Teacher Messaging, occasionally the F: that proceeds the teacher's name causes issues. We have a teacher with the last name Artz and his students find his text messages quite humorous. Another teacher ends up looking like a slur and another is very close to the F-word. Hard coding it to be Fr: Artz would solve the issue.

    2 votes
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  9. be able to set reminders

    We'd like to be able to set reminders for various tasks that need to be completed in the system. One example usage is that in a crisis communication situation involving an individual student, we will often disable the student's contact information so BB doesn't send any messages to the student in question. Often, we need to turn the notifications back on, but have to do so relying on sticky notes or email calendar reminders elsewhere.

    3 votes
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  10. External Link for Surveys

    Surveys need to be able to have a link - so we could post to our website the survey and contact more people than just those in the BB system.

    1 vote
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  11. language

    Add a "select all" for translated messages.

    4 votes
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  12. Keep Recipient list

    PLEASE PLEASE do not allow recipient list to delete when you log off before the draft message is sent. I am tired of redoing these and it should not be hard to do since the old system allowed the recipient list to be held.

    8 votes
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  13. Unexcused Absence Report

    The Messages section of the reports tab includes a report for Excused Absences. Of greater interest and concern would be a report for Unexcused Absences. That information, just as the Excused Absence report, should include a date range capability.
    It should identify both Tardy and Absence. That would be a report of benefit to school administrators and Principals.

    1 vote
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  14. Alert me when I'm timed out or allow manual save

    Users are often distracted while creating a message. When they return and have been timed out of the system, there is no notification that lets them know they are timed out. They may continue working and not realize that the new content is not being saved. If there was an alert that signified that one was logged out - or a manual save function, it would be incredibly helpful.

    7 votes
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  15. Archiving newsletters

    Please give us a way to archive newsletters or share them via social media by creating a url or at least a pdf of what was sent. Right now they live as a newsletter without other ways to repost the information on our website or social media as an archive.

    3 votes
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  16. Allow for a survey to be attached to an introductory message rather than adding the introduction to the first question.

    Currently you have to add the introduction of the survey to the first question or send a separate message. If added to the first question, it doesn't show in the email. The recipient has to select and open the survey. It would be nice to add a message including a message with merge tags.

    2 votes
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  17. Message Tracking Report - Date and Time

    Add the time and date a message was sent out to the first screen of the Message Tracking Report.

    2 votes
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  18. Message Tracking: Add RSS feed to selectable options for searchable results.

    Message Tracking: delivery options are a radio buttons to select which types of messages can be searched.

    "All - Phone - Email - Text/SMS - App - Facebook - Twitter - Website - Alert"

    (website and alert available when enabled with Blackboard websites)

    Please consider adding "RSS" as a searchable option. We will be using RSS as a messaging option A LOT moving forward. Thus, we would like to be able to search for messages of that type.

    1 vote
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  19. Allow the translation of languages to be over the 1,000 character count.

    We are running into problems with Spanish messages getting cut off and having to edit the English to get them down in size.

    27 votes
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  20. Send a new message to the same recipients I just sent to

    I should be able to send a new message to a group of recipients I just sent to. One of our administrators sent out a message this morning and did not know she was supposed to create a group in case she wanted to send and updated message to the same recipients. Now, she wants to send these same parents another message, but can't do it without re selecting the 95 recipients.
    I tried downloading the report of recipients, which only gives the name. If that report gave the ID and/or the email address, I could have easily sent a…

    1 vote
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