Mass Notifications

  1. Run Scheduled Import Tasks/Templates

    It would be great if we could go in and run the Scheduled Import tasks/templates ourselves rather than having to call into tech support and request them to run it for us. There may be times (such as when severe weather is coming) when we need to update the information (student/contacts/staff information) that isn't during the normally scheduled import times.

    3 votes
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  2. Ability to determine line spacing

    Currently we are not able to control the space between lines. It appears to default to 1.5 instead of single spacing. When developing letterhead, this makes the name, title and address too spread out.

    2 votes
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  3. To unlock message templates in library so that districts can hide templates that don't match district practice.

    For instance, there are PTA and PTO meeting reminder templates that would violate our school district policy if someone used them. We don't allow outside groups to use our system, including us sending on their behalf. But the templates are locked, so I can't hide them for our message senders. Please consider unlocking these for administrators. Thank you.

    5 votes
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  4. Headlines & Announcements

    Critical: Adding the capability to add Hyperlinks in the Headlines & Announcements

    9 votes
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  5. Allow Staff Access to Another School without Changing Role to District Admin

    Allow staff access to another School without changing "Role" to "District Admin".

    Currently, access is granted through a "My Groups" group of "Incoming 9th Grade Students" to currently enrolled incoming students. If we want to send a communication to a 200 of the 800 incoming students we have to manually select them from the query group in "My Groups". This is less than efficient and leads to our staff not using Blackboard for these communications.

    I'd like for an enhancement to be developed so that staff of one building (high school) can upload a list of incoming students from another…

    7 votes
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  6. Allow Standard Phone Call Footer Audio to Be Disabled

    A few of our district departments need to use the calling system, but don't want the same standard call footer as the main district ('if you have any questions call ..."). They do not have the same number as the main district number and are not located in our building...it's very confusing when they send out calls for transportation or food service, and then people call our main office with follow up questions we can't answer. Note: this is NOT the same as the header/footer on outbound calling option that we always leave checked. It is the message hardwired into…

    2 votes
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  7. Report/Export of all delivery address with type

    Need to be able to export all/any contact and all delivery address and the type of that address. Currently, we have several phone numbers that have been entered manually that are invalid. Our import updates the primary number, but we cannot track down manually entered delivery address.

    3 votes
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  8. Direct Call Lists with flex fileds.

    I liked the way I could upload name,number, and other flex fields in connect 5. Would be nice if the new system did the same thing

    1 vote
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  9. Easy way to download audio from voice call

    When building a message, it would be great if we could download the wav file after it's recorded (a download button next to the play audio button). Sometimes we need to send the wav file to other staff and there is no easy way to do this.

    3 votes
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  10. Ability to Create Subcategories for Messaging

    Provide way for each school to setup and maintain subcategories that parents or other community members can self-subscribe to. For example, HS Athletics Updates, HS Principal Newsletter, HS Class of 2018. This way the HS Athletics Director, Principal, or Class Advisor could send out email or text message updates targeted to the interested audience.

    2 votes
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  11. Ability to send Surveys in multiple languages, with translated header.

    We would like to be able to send a Survey in multiple languages, and have the header customizable so we can translate that portion as well.

    7 votes
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  12. Ability to set a default selection when selecting feeds for a broadcast preventing having to drill down each time

    Currently, when sending a 'message' to the website the count for the
    feeds is 0 until you drill down and select the feed. We would like to see this option default to a specific selection instead of have to drill down twice and choose each time.

    1 vote
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  13. Eport Report of Contacts Made For Individual Message

    Currently there does not appear to be a way to download a report of all contacts made for any particular message. To me, this seems to be a basic report type that should be included with any mass messaging system and was included in our SchoolMessenger system. Scenario - Superintendent asks for a report of all phone# and email addresses a message went to. How can this be provided through the BB system?

    2 votes
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  14. Add Data Merge Capabilities

    We would like to be able to upload a CSV or Excel file to send out personalized emails.

    For example, we do an annual survey for our employees to provide feedback on our school administrators. In order for employees to complete the survey, they need to sign into our survey using a code that is unique to each employee. If we could upload a CSV document that contained the employees' emails, names and access codes, then we could use a data merge feature to add fields within the email that would personalize the message on an individual basis thereby making…

    5 votes
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  15. UNAV - Add Tag field for Headlines & Features

    I love the UNAV feature, but our Schoolwires websites are set up with a single News & Headlines app that is shared on each of our subsites' home pages. The tags added to each headline article determine which of the subsites the article actually shows up on. This has been very convenient in the past when we didn't have a way to easily post to multiple subsites at once, but now that we have the UNAV feature... Well, the UNAV feature is much less useful when you still have to go back into Schoolwires' Site Manager to add tags to…

    3 votes
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  16. Limit Access to Message Categories by Role or by Individual User

    Under the message library where you can create custom categories for messages, I would like to be able to share certain categories with only certain user roles or certain individual users.

    5 votes
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  17. Please add a time/date stamp when a Group contact list is created.

    This will make Groups more efficient and accurate. For example, a Group titled 5th Grade Teachers will still be a "good" group if it was created last week. However, if 5th Grade Teachers was created last year, it will no longer be a "good" group.

    4 votes
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  18. Do Not Contact List History

    It would be helpful to document the history of when a call recipient/household has been opted in and out of the Do Not Contact List- along with the party initiating the "opt out" and the dates.
    Right now, we can only see this information for those who are currently in the DNC list.

    3 votes
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  19. In reports show how many people are currently using the app

    Right now all you see is downloads but that isn't very helpful. I want to know how many people currently have our app on their phones.

    1 vote
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  20. Link to course from Email

    When people use the Email tool to communicate from within Blackboard, or especially, when an instructor uses the tool to email students, the email should contain a URL link somewhere so that students can easily click on the link to go to their course in Blackboard.

    1 vote
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