Mass Notifications

  1. Report for Users with/without Photos

    Would love the option to create a report for students and employees who are missing photos. We upload photos in batches when yearbook pictures are taken. Unfortunately, some folks miss photo day, so it would be great to see a report of who doesn't have a photo. It would also be great to see WHEN their photo was last changed so that we can ensure all users (particularly employees) have a recent photo.

    1 vote
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  2. Issues with the Tip Line notification emails breaking

    There is an issue with the Tip Line(TL) notifications that just does not make sense and needs to be addressed for safety and ease of use reasons.

    Currently the TL notification emails can be setup at the District level to go to specific addresses based on which category is chosen. This is wonderful and works perfectly.

    THE PROBLEM TO BE ADDRESSED:
    If you enter at a School level the local parties that should get notifications of a TL submission it BREAKS the link with the District and only the local school addresses receive notifications. This is an undeniable FLAW that…

    1 vote
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  3. Adjust Tip Manager School/Organizations

    There is currently no way to deselect or designate specific organizations for the Tip Line. It can only be disabled and enabled for all organizations.

    It would be nice to allow users to choose which ‘school/organizations’ they would like to have based on their own district.

    1 vote
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  4. 1 vote
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  5. Picture Option in SMS/Text

    It would be nice to able to add photos to the SMS/text field. Also, please increase the character count!!!!

    3 votes
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  6. When a message has duplicate mobile number for text or email address for email, please only deliver to the address one time.

    When a message has duplicate mobile number for text or email address for email, please only deliver to the address one time. This is already done for phone and we always assumed it was done for text and email but have discovered it is not done.

    2 votes
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  7. Opt out or opt in by message category AND delivery method

    If a parent wants to receive texts instead of emails for lunch balance, I'd like to provide that option for them. Currently under Delivery Preferences they are required to have at least one of each modality. Also, there should be a Miscellaneous and Inclement Weather category under Delivery Preferences. In our previous mass notification tool, our parents had the ability modify communication preferences at a much more granular level. Currently, when a parent is irritated with emails, they unsubscribe from all (with the exception of the Emergency category which I've never used in the last 10 years using a variety…

    1 vote
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  8. Add the option to filter reports by language sent/received.

    I would like to see the option to pull/filter Message Tracking reports by the message-language sent/received.

    1 vote
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  9. Prioritize outgoing messages

    It would be very helpful if there was a selection to click on to prioritize your outgoing message. (ie. Urgent, High, Medium, Low)

    1 vote
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  10. Send Message as an Alert - Needs Character Count

    Please add a character count to the Alert window in the Mass Comm System since messages put here that exceed a certain number of characters will not post at all and no error message is triggered. From speaking with support, this character count needs to include all HTML as well as copy/pasted text that appears to have few characters can have a large character count in HTML... and again.... will not post.

    1 vote
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  11. Report For Currently Logged In

    Please add a report that shows who is currently logged into the app.

    1 vote
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  12. Add new category

    Add a new category called: "in-climate weather". This way when it's a weather related message they can choose the category and it will go out to some additional delivery addresses, based on category in-climate weather under delivery preferences.

    1 vote
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  13. Message Repeats?

    I have been getting calls where the messages will repeat over and over again. I understand the system is picking up on noise, and will restart but there must be a way to shut this off or control it. It becomes very frustrating when the message is 75% complete, and starts over, even in complete silence!

    1 vote
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  14. Tip Line widget

    Provide the ability to adjust the wording on the Tip Line widget. It currently reads, "All personal information is confidential." We want to remove that language because it does not accurately reflect our defined setting within the Tip Line. It's not confidential because we are asking for their information.

    1 vote
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  15. Integration to include next year building, next year grade

    Data Integration should include the students next year building and next year grade. Our receiving MS/HS of upcoming 7th and 9th graders need to be contacted. With this data I can create query groups and grant access to the appropriate staff.

    thanks

    2 votes
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  16. Tip Manager Report

    Our Safety Department would like a way to forward a tip and its corresponding note via email to another person. Since all of that information is held within Mass Notification it should be an easy upgrade.

    2 votes
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  17. Analytics on click throughs of links

    Using the mass text messaging platform is a great way to text families the direct link for enrollment signups. It would be great to see if we could get analytics on the number of people who clicked the link. It would be helpful to understand if this method of connecting with families is effective or not.

    2 votes
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  18. 1 vote
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  19. Unsubscribe editing

    It would help us to have control over how prominently we can make our "Unsubscribe" option on email messages. We are getting complaints that parents cannot find it.

    2 votes
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  20. Add to the Reporting tool the ability to download the full text of the Status column

    When you are exporting a report currently the Status column does not show the hyperlinked information in it. Can the Reporting tool be updated to include the full text of the Status

    1 vote
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Mass Notifications

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