Mass Notifications

  1. I would like a message from from Blackboard that we can send to parents regarding the @sbcglobal.net and @att.net issue.

    I would like a message from from Blackboard that we can send to parents regarding the @sbcglobal.net and @att.net issue. This is your issue to resolve, so we need some messaging from you about:
    1. why this is happening
    2. when it will be resolved

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Report by Notification Type

    I would love to see a report that shows which type of notifications the schools are utilizing. That way if a school is using phone calls too often, and not using emails, I can work with that campus to lessen the amount of calls. Right now I have to go campus by campus under Message Tracking. But it would be great to have that data compiled into a report that shows statistics.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Advanced Options: Deliver to Students AND their Parents

    When we have a specific group of students that we want to send both they and their parents a message, we send it to the students first and then make a copy, choose the students as recipients again and click the Advanced Option "Deliver to Students of Parents" (which then doesn't send the message to the students at all. Would be helpful if we could send to these students and their parents with another option "Deliver to Students and their Parents"

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Extra Data Fields

    Our district would like more data fields to choose from when pulling reports for parents, students, etc.

    For example - I was looking for a report that I can pull for a count on preferred languages - How many parents are Spanish, French, etc speakers in our district. This would help us customize our notifications by language.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Record time increase and Email character increase

    Is there a possibility for BB to increase the recording time message to 5 minutes and text to speech more than 1000 characters?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Record time increase and Email character increase

    Is there a possibility for BB to increase the recording time message to 5 minutes and text to speech more than 1000 characters?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Class groups created via SFTP import for each teacher can't be accessed by Teacher, Principal or School Administrators in the BB Comm HQ app

    Class groups created via SFTP import for each teacher can't be accessed by Teacher, Principal or School Administrators in the BB Comm HQ app. Class groups are accessible through web browser but not in BB Comm HQ app.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Save drafts on mobile HQ app

    There should be a save as draft option in the Mobile HQ app for mass notifications. If you back out it only offers to discard changes. Please fix.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Preserve HTML coding in BbComms messages that are cross-posted to WCM.

    Our schools use BbComms (Parentlink) to send a daily announcement email that they also cross-post to WCM (their website) through the BbComms management site. The WCM system seems to strip out all HTML coding of their message so that things like paragraph spacing and URLs are not preserved in the message when it goes on the website. I'd like to recommend that you find a way to preserve that HTML code so that the website message looks the same as it does in BbComms.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. TIPLINE REPORTS NEEDED!!

    Our district uses the Tip Line extensively and we need the ability to run a report of tips received. To create reports for our district leadership, I must copy and paste each field into a spreadsheet so data can then be sorted by Category, School, Date, etc. Other reports can be run in the Bb/ParentLink system. It's hard to accept a program as important as TipLine that has zero reporting features.

    We have 23 campuses and are adding a 3rd HS which will bring the total to 24 campuses. The amount of extra work that has to be done to…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Connection with Existing Smores!

    I found the answer to my question in FAQs, but Bb needs to work on a fix for this. We have already had 2 of our 5 admins create a Smore outside of Bb and then have to recreate a duplicate inside Bb b/c they couldn't link to the existing one. This is definitely a high "wishlist" item for anyone who has already been using Smore.

    Just a "wishlist" item!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Select More than One school when delete accounts

    We are a large district. And when it becomes necessary to delete accounts, it is very time consuming to go school by school, role by role. We have 50+ schools, and if needing to delete teachers, students, parents, as you can see that is very time consuming to go thru each. Need a method to say select multiple schools and delete all students, or delete all teachers, etc.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set end date and time for surveys

    Allow recipient to answer the survey only until a specified date and time.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Groups created at the District level and shared with staff at other schools can't be accessed in the BB Comm HQ app

    Groups created at the District level and shared with staff at other schools should be available using BB Comm HQ. It works fine using the web interface and staff aren't always at their computer when a message needs to go out. For instance, we created a group for staff from several different schools that are all located on the same campus so the Safety Team would be able to send emergency messages to everyone on campus if needed. With the current system, they have to find a computer to send the message so if there was an crisis, this may…

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Addition of Role in the message tracking data

    It would be very useful if the message tracking reports contained role much like the Bad Email/Phone report contains. Because of some known data gaps, we sent messages to both students and parents to cast the widest net possible, and now as we go through the data for specific calls, it is difficult to ascertain if the bad numbers are for home phone or for parent due to sheer numbers. A role designation would just make the process easier.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. UNAV - Headlines & Features Teaser Text/Expiration

    I like the ability to send to the Headlines & Features app via BB Mass Notification, but it would be great to be able to also add the "teaser text" as well as when the headline should "expire" on the schoolwires website. Right now, I have to go back and add that, which can be time consuming considering we have to go to each school's website and manually add this content to each one when we send to all school sites.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reports by Grade Level

    I was hoping for a hack, but instead had to do it the long way. It could be great if could pull reports by student grade level (e.g.middle school parents). This would be especially helpful for larger systems so you don't have to pull reports individually if you need multiple at once.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. It would be great to see a Video tutorial on how to use the Admin BB CommHQ App

    This will serve as a great reference for new administrators who are new to the mobile app

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Automatically check deactivated phone status

    I was made aware that once Blackboard tags a phone number as deactivated, it no longer sends messages to those number nor does it check if the number has been re-activated by the owner of such number. There really should be a check to see if the number is active again.

    Here is an example of why this check could be critical: A parent had their number deactivated, for whatever reason (late payment etc..). The parent then re-activated their phone number shortly after but that parent stopped getting messages sent to such number. The school of their child went on…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add the ability to edit the content of a message once it is submitted to send

    I set up an email to be sent to a specific number of parents that were individually entered. Once I set it up, I needed to change one date. It will be very cumbersome to individually enter each email address as opposed to just editing the content of the message.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Mass Notifications

Categories

Feedback and Knowledge Base