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  1. Tip Line Report for the Tip Manager

    We need a report for the Tip Line and Tip Manager that can be run by users or at least District Administrators and School Administrator accounts. As of right now, there is no way to identify how many total tips have been received or how many tips have been received for each category. This is a huge downside to the Tip Line and Tip Manager piece within Blackboard. I believe not only my district but many other school districts would greatly benefit from a built-in report that we can run at any time.

    6 votes
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  2. Teacher messaging - direct enter functionality

    Our teachers need the ability to direct enter e-mail addresses or SMS numbers (typed in the recipients box) when working in Blackboard Connect / Teacher Reach. By limiting their messages to ONLY their students, they cannot even cc themselves! (Our principals and teachers often add themselves, a colleague, or a supervisor to a message so that they can see that it went out, refer back to it if they get questions, etc.)

    Our teachers communicate with colleagues all day long -- to not be able to include others on their Blackboard messages (the way we can at the administrative level)…

    2 votes
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  3. System Report

    On the System Report, is there a way to distinguish number of email occurrences sent AND number of individual messages sent? Right now, when I pull a system report, my schools show some outrageous number like 1,500 messages for the month - those are individual messages. I would like to simply pull the occurences like 10 messages sent to 1,500 individuals.

    1 vote
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  4. End Time for Calendar when checked on Website shows 11:59 pm as default

    When we upload our calendar information into the website. We have a field with Y to check the box: No End Time so that calendar shows no end time just 7:00 pm for the PTA meeting for example because we don't know when it will end.

    Here's the problem on the app it shows 11:59 as when the meeting is ending. That is not correct it should just show 7:00 PM

    1 vote
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  5. Add a warning message for time-out/log out

    When working on a message, you do not receive a warning message prior to timing-out. After the 25 minutes has expired, you can still be working on a message and have no idea that you have even been timed-out/logged out (therefore lose work). Please add some kind of warning system before being timed out! Either that or eliminate the ability to continue working on a message after you have been logged out.

    3 votes
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  6. Add a warning message for time-out/log out

    When working on a message, you do not receive a warning message prior to timing-out. After the 25 minutes has expired, you can still be working on a message and have no idea that you have even been timed-out/logged out (therefore lose work). Please add some kind of warning system before being timed out! Either that or eliminate the ability to continue working on a message after you have been logged out.

    4 votes
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  7. Need the Ability to Export the "Opt Out" lists

    In the past, we usually have a parent list and a staff list. The parent list is then set up as a Group in Bb and I send them an email letting them know they're phone number has been opted out and if this is incorrect, to opt back in call the 855 number. As for the staff list, I usually send an email to each principal, with a list of staff who have unsubscribed, asking them to communicate with their staff if they want to opt back in.

    2 votes
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  8. Change Default setting for Email Composition to "More"

    The vast majority of our users are using the "more" options when composing emails. Can we make this the default rather than the abbreviated menu?

    3 votes
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  9. Automated phone calls for discipline

    It would be great if Automated phone calls could be set up for discipline not just attendance and lunch balances.

    2 votes
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  10. smore extend access to Principal & Attendance Secretary

    Smore is a great add but Principals & Attendance Secretaries are the ones that do most of School communication, it needs to be turned on for those roles as well

    24 votes
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  11. 1 vote
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  12. Add staff email access to teachers in messaging

    Because we are suggesting that teachers use Teacher messaging as a first contact (for reporting purposes), we have to manually create separate groups for teachers to use in order to copy other staff on emails to parents (ex: support staff, principals). Please add the ability for teachers to access to add staff emails as recipients to outgoing emails.

    3 votes
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  13. Add a "Split Household" designation to be sure Divorced Parents get info

    Connect Ed had a "Split Household" checkbox on a student's file so that both Parents (divorced or living in different places) would be sure to be notified with calls or emails. Can't do that with C5i messaging and have to call Blackboard to have this done.

    7 votes
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  14. character limit

    Surveys: Allow for the option of character limits on text/freeform survey responses.

    Never have seen a survey that did not have this option. In education, we have a tendency to write a long answer, rather than being succinct and to the point. Character limits help refocus the intentionality of the response.

    1 vote
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  15. Provide Analytics for TipManager or Ability to Archive in Bulk to Clear Counter

    We like to be able to compare year over year submission totals for our Tipline. Currently, we have to go in and manually archive each tip to clear the counter, which is over 500 tips. Please integrate a Select All option under each heading that we can archive in bulk or provide analytics that allow us to break down the reported items by year.

    3 votes
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  16. Message Tracking Report by Sender's Name

    Create a report that allows you to see all the messages an individual sender has sent, not just by school but by employee name. The current report will list all messages sent by school and you have to click on each message to see who the sender was. Would be so helpful if I could track all messages sent by a specific name.

    3 votes
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  17. Change Facebook posting ability to be able to add multiple pics/files

    Currently, you can add multiple pics/files for email, text, mobile app, and twitter... but not Facebook. My users post multiple pics the majority of the time so it is VERY inconvenient for them to have to post to Facebook seperately.

    12 votes
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  18. Easy way to de-select recipients

    When selecting recipients, we would GREATLY appreciate the ability to remove or exclude certain groups of recipients during the recipient selection process. In Connect5, this was under the "Exclude" tab.

    For example, we have programs on our high school campus that help serve students enrolled in other, nearby districts. Those students are in our SIS because they receive grades, but we do not want to confuse them with messages about enrollment, snow days, etc. -- as we are not their home district.

    We have multiple uses of the "exclude" function and would love to have it back!

    2 votes
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  19. Tie SMORE to email field not Reply To

    We encountered an issue with administrators logging in to SMORE from BbComm site because we were attempting to use a district-wide donotreply email. This resulted in all users getting the same account. It seems as though it would better to use the actual email address for the account.

    1 vote
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  20. Create Administrative export utility that will export any or all user types with same columns as required for import

    For those of us that do not use our SIS for staff accounts in Messenger, we need a way to be able to export all staff records with same columns and headers as are required when importing users. This would allow admins to download the current records, make changes (like changing all staff accounts email addresses) then re-upload the file to change the accounts.

    2 votes
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