Please be clear in your communications that the Smore integration is a limited trial and does not renew each year.
It is not made clear in your communications that the Smore integration is a one time trial use for each person in the given role. It is misleading to not to include all the information - in the emails I have received neither Blackboard nor Smore have clearly stated that each person can only use it 10 times total and it does not renew each year without a paid subscription. When it first rolled out it was touted as this great new way to use Blackboard, only to find out that yes, it is great...but for only ten times unless we pay even more. Thank you for your consideration.
SMORE doesn't even work with BB anymore anyway. Haven't been able to send a newsletter for weeks with no ETA on a fix.