Our teachers currently don't have the ability to modify the default teacher reach messages, which seems to defeat their purpose, considering they all use a John Doe in the salutation and emails and phone numbers for responses (which would all need to be changed, depending on the teacher sending the message). As they are, the templates are unusable.9 votes
The default teacher messages are pre-translated, recorded and created ahead of time including merge tags. Thus, editing is not possible. We are making this more visible in the near future. Messages created by teachers or by admins can be edited because the content is not hard coded into the system.
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