Mobile Communications App (District App)

  1. Control the number of articles shown in the news feed.

    Currently, the default is 15, but our district would only like 5 to show at a time. Having to manually take ten articles and make them hidden, many of which contain outdated information, is time consuming. Being able to control how many we want to show at a given time would be appreciated.

    3 votes
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  2. We would like the ability to have a tip line phone number by school.

    We love that you have the option of a phone number to use in conjunction with the tip line. However, you can only set it up district-wide and we would like that options for each school.

    1 vote
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  3. Make the checkbox in Messages > App Push default so that "Recipients only" is automatically checked.

    Hello! The feature that we would like to see is:

    When in Blackboard > Messages, if one selects the App to push the message out to, we must remember to check the box down at the bottom that says “Recipients only”. If we do not check this box, the app push notification will go to everyone in the district who has the Katy OnTheGo app -- not just the intended recipients selected in the “Recipients” area of Messages. We would really like to have that box default so that it is automatically checked.

    Please let me know if you have…

    21 votes
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  4. Tip Manager Report

    Our Safety Department would like to be able to review and manage the tips generated from Tip Line as part of the app.

    1 vote
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  5. Create Campus Communication Sub-Groups

    We have had requests for the ability to create sub-groups within a campus (Choir, Football, Theatre, Chess Club, etc.) to which users (parents or general public) can subscribe and receive communications from a designated administrator of that particular sub-group. So if a parent wants football alerts or if an alumnus wants to know what the theatre program is up to these days, they can just subscribe to receive those communications within the app.

    1 vote
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  6. New Report Feature

    Report that shows the number of app users that view a particular message.

    2 votes
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  7. Update [MOBILE_INSTR] to be correct

    When generating usernames/passwords for the app, the default merge [MOBILE_INSTR] instructions users to download ParentLink rather than the District app itself and the merge cannot be edited. It would be more clear for parents/guardians to modify #2 and have them search for the DISTRICTNAME app (see below for current instructions). Thank you!
    To use your Apple or Android device:

    1. Go to the Apple App Store or Google Play on your device.
    2. Search for ParentLink and download the blue ParentLink app.
    3. Open the app and search for your district, NAME School District, and select your district.
    4. Your…

    1 vote
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  8. Tip Line assign rights based on category

    It would be great for a user within Tip Line to only be able to see the tips that are assigned to them, instead of the all or nothing method. I have users at the district level that don't need access to tips regarding topics like "School Safety" if all they are responsible for handling are tips on categories like "Calendar."

    2 votes
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  9. Test links in email preview

    When you preview an email, it would be helpful to be able to test links prior to sending.

    4 votes
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  10. Reporting feature for Tip Line

    We use the Tip Line extensively and need the ability to run a report of tips received. It is absurd that reports for such an important high profile feature have to be created by hand. What I must do currently is copy and paste each field into a spreadsheet so data can then be sorted by Category, School, Date, etc. In the next couple of weeks we are planning on a district-wide Tip Line awareness campaign. With 23 campuses, I am dreading the amount of extra work I will have to do to create reports by hand for our Board…

    9 votes
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  11. Option to Hide Caller's Phone Number for Tip Line

    When a user submits a tip to the Tip Line via text or voice message, his or her phone number is included in the notification sent to administrators. Please make TRULY ANONYMOUS tip reporting an option by including a checkbox to show or hide the caller's phone number. Thanks!

    1 vote
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  12. Digital ID badge / barcode for students

    Have a section that has a barcode of the students ID number so that it can be scanned at lunch, bus, or events. Maybe even go as far as having a digital ID badge that pulls in information that is already available or could be uploaded.

    3 votes
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  13. Add 3rd Gender to Gender Field

    We would like to be able to add a 3rd Gender (X - undefined) to our export files to Blackboard as we are now required to have all 3 in our SIS.

    3 votes
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  14. Allow school officials to send follow-up questions to tipsters - who stay anonymous

    Please allow officials to send follow-up questions to the tipsters, whose identities remain protected through the anonymous tip. Thank you!

    2 votes
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  15. School Info Text color makes all information appear to be "grayed out" and unable to interact with it

    All of the text under School Info (inside directory) is a very light gray color. This makes it appear that this information is "Grayed out" and non-clickable. It also is very hard to read and I am sure would fail every ADA compliance contrast test you run against it. Please change this text to black or dark gray.

    9 votes
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  16. Resources tab app icons

    In the Resources tab, provide some "standard" app icons from which to choose from, so I don't have to create a new one each time myself (including the default app icons that were provided to us upon purchase). And allow me up upload new ones I create, and be able to choose from them for other schools (since I will reuse generic ones among our 20 schools).

    2 votes
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  17. Need Alternate of Non-Traditional School Type

    In Organization Configuration we need a type of Alternate or Non-Traditional School for our charter and K-12 schools. There are only Elementary, Middle/Jr and High School. We tried using Other, but those schools don't appear for the community messenger widget. https://www.matsuk12.us/communitymessenger. According to the development team only the district and schools types will appear.

    9 votes
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  18. It's odd to me that in the push notification feature of the app, we cannot hyperlink to websites as other apps can. This is a huge detriment

    It's odd to me that in the push notification feature of the app, we cannot hyperlink to websites as other apps can. This is a huge detriment to districts that link their parents to registration portals, informational sites, emergency links/announcements, schedules, etc. We obviously know and have personally seen the effect of using the push notification feature to reach parents and they are more likely to complete our desired CTA's if their phone reminds them to, yet we cant link them anywhere... seems backwards and archaic compared to every other app/push notification system

    5 votes
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  19. Tip Line export as Excel file needed

    We need a way to export tips that have been submitted via mobile app and website widget. Currently, we can only view them through the Tip Manager.

    13 votes
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  20. Add the Instagram logo to the Mobile App Configuration page

    Add the Instagram logo to the icon choices on the bar of the Mobile App Configuration page

    5 votes
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Mobile Communications App (District App)

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