Mobile Communications App (District App)

  1. Resources tab app icons

    In the Resources tab, provide some "standard" app icons from which to choose from, so I don't have to create a new one each time myself (including the default app icons that were provided to us upon purchase). And allow me up upload new ones I create, and be able to choose from them for other schools (since I will reuse generic ones among our 20 schools).

    2 votes
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  2. Tip Line export as Excel file needed

    We need a way to export tips that have been submitted via mobile app and website widget. Currently, we can only view them through the Tip Manager.

    17 votes
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  3. It's odd to me that in the push notification feature of the app, we cannot hyperlink to websites as other apps can. This is a huge detriment

    It's odd to me that in the push notification feature of the app, we cannot hyperlink to websites as other apps can. This is a huge detriment to districts that link their parents to registration portals, informational sites, emergency links/announcements, schedules, etc. We obviously know and have personally seen the effect of using the push notification feature to reach parents and they are more likely to complete our desired CTA's if their phone reminds them to, yet we cant link them anywhere... seems backwards and archaic compared to every other app/push notification system

    5 votes
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  4. Add the Instagram logo to the Mobile App Configuration page

    Add the Instagram logo to the icon choices on the bar of the Mobile App Configuration page

    5 votes
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  5. 13 votes
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  6. Open Rates and Click Rates

    Reports on open rates and/or click rates for messages sent through the mobile app need to be added. It helps to inform what our audience wants and enables us to craft content.

    1 vote
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  7. Tip line - embed widget - attachments

    Users should be able to attach image and documents on the app and from the embed widget on the desktop.

    7 votes
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  8. Generate Password feature to email from District, not school

    In order not to confuse parents with students at multiple schools, when sending the password email, have the "To" address be from the district, not the first school from the merged accounts

    2 votes
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  9. Ability To Emulate A User

    It would be very helpful to be able to Emulate or sign in as another user in the mobile app. We use these features very often for our website and for Blackboard Parentlink, especially when we are getting emails/phone calls from parents who struggle to articulate the problem they are having. It would also allow us to check and make sure that information is syncing and displaying properly from all of the other systems we have linked up with Blackboard.

    6 votes
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  10. Tip Line: Allow user (reporter) to attach an image or document.

    Sometimes user has substantiated images or attachments as support.

    5 votes
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  11. Tip Line: Change "Organization" to "Schools" in widget

    Currently, the widget for the tip line is hard coded to label schools as "Organization." This should be changed to match the way schools are listed in the Mobile App version of the tip line which is as "Schools."

    6 votes
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  12. Please give parents the option to change their parent ID on the mobile app with the ability to recover a forgotten ID, similar to recoverin

    Parents cannot remember the numbers automatically generated to them for their ID. They have the ability to change this on the website, but not the mobile app. Plus once they do change it on the website, if they forget it, we have to generate a password email. We would like them to have more control over customizing their ID.

    3 votes
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  13. Provide for social media links in Directory in the mobile app.

    Would it be possible to allow for Twitter, Facebook, or other social media sites to be accessed through the Directory in the mobile app? So the Directory screen for a specific school on our mobile app would include: Phone Address Website Attendance phone Twitter (for that school) Facebook (for school - though we don't have any yet) Then it lists Teachers in directory style Then our VIPs for that school. Thank you.

    2 votes
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  14. Tip Line Notification Emails

    It would be great if the Tip Line category appeared in the subject line of the notification emails.

    5 votes
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  15. Integrated Directory

    It would be nice to have a way to integrate the staff directory from the WCM site into the MCA Directory. When a user updates the staff directory on their website, it would reflect those changes in the directory within their app.

    20 votes
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  16. Tip Line Notifications

    Would be nice to schedule an alert to admins when new tips come in.

    3 votes
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  17. Building the sending school/organization push notification option into the Bb CommHQ app

    Have the same push notification dashboard in the BbHQ admin app from the phone as the dashboard for the desktop for situations where you need to reach only those that follow one school. ie our district has a 3 tier bus system and a late/broken down bus may only affect students from a particular school. We would want to alert the app users from that school only as the other schools would not be affected by this.

    1 vote
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  18. Client Sandbox Environment for MCA Client Testing

    Client (Stafford County SD) suggested (requested I submit idea) it would be nice to have an MCA invironment that could be used to test data tweeks before pushing out to live app. This would be after MCA has gone live and they are implementing Student Data after the fact and parents are already logging into the app. So, Bb District app wouldn't work as sanbox in this scenario

    4 votes
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  19. Consistent PDF file viewer experience

    Currently Web Community Manager provides multiple page controls for displaying PDF documents (e.g. File Library App, Flex Editor). However, in the Mobile App, not all of those page controls function the same way (e.g. the PDF file gets downloaded but not displayed on IOS).

    2 votes
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  20. Separate Middle School and Jr. High School Organization Categories

    to have separate organization categories for middle school and Jr. High school in the portal. Right now there's only the option of "Middle/Jr. High School" combined as a category.

    5 votes
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Mobile Communications App (District App)

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