Mobile Communications App (District App)

  1. Digital ID badge / barcode for students

    Have a section that has a barcode of the students ID number so that it can be scanned at lunch, bus, or events. Maybe even go as far as having a digital ID badge that pulls in information that is already available or could be uploaded.

    4 votes
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  2. Reporting feature for Tip Line

    We use the Tip Line extensively and need the ability to run a report of tips received. It is absurd that reports for such an important high profile feature have to be created by hand. What I must do currently is copy and paste each field into a spreadsheet so data can then be sorted by Category, School, Date, etc. In the next couple of weeks we are planning on a district-wide Tip Line awareness campaign. With 23 campuses, I am dreading the amount of extra work I will have to do to create reports by hand for our Board…

    9 votes
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  3. Option to Hide Caller's Phone Number for Tip Line

    When a user submits a tip to the Tip Line via text or voice message, his or her phone number is included in the notification sent to administrators. Please make TRULY ANONYMOUS tip reporting an option by including a checkbox to show or hide the caller's phone number. Thanks!

    1 vote
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  4. School Info Text color makes all information appear to be "grayed out" and unable to interact with it

    All of the text under School Info (inside directory) is a very light gray color. This makes it appear that this information is "Grayed out" and non-clickable. It also is very hard to read and I am sure would fail every ADA compliance contrast test you run against it. Please change this text to black or dark gray.

    10 votes
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  5. Add 3rd Gender to Gender Field

    We would like to be able to add a 3rd Gender (X - undefined) to our export files to Blackboard as we are now required to have all 3 in our SIS.

    3 votes
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  6. Allow school officials to send follow-up questions to tipsters - who stay anonymous

    Please allow officials to send follow-up questions to the tipsters, whose identities remain protected through the anonymous tip. Thank you!

    2 votes
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  7. Need Alternate of Non-Traditional School Type

    In Organization Configuration we need a type of Alternate or Non-Traditional School for our charter and K-12 schools. There are only Elementary, Middle/Jr and High School. We tried using Other, but those schools don't appear for the community messenger widget. https://www.matsuk12.us/communitymessenger. According to the development team only the district and schools types will appear.

    10 votes
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  8. It's odd to me that in the push notification feature of the app, we cannot hyperlink to websites as other apps can. This is a huge detriment

    It's odd to me that in the push notification feature of the app, we cannot hyperlink to websites as other apps can. This is a huge detriment to districts that link their parents to registration portals, informational sites, emergency links/announcements, schedules, etc. We obviously know and have personally seen the effect of using the push notification feature to reach parents and they are more likely to complete our desired CTA's if their phone reminds them to, yet we cant link them anywhere... seems backwards and archaic compared to every other app/push notification system

    6 votes
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  9. Resources tab app icons

    In the Resources tab, provide some "standard" app icons from which to choose from, so I don't have to create a new one each time myself (including the default app icons that were provided to us upon purchase). And allow me up upload new ones I create, and be able to choose from them for other schools (since I will reuse generic ones among our 20 schools).

    2 votes
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  10. Tip Line export as Excel file needed

    We need a way to export tips that have been submitted via mobile app and website widget. Currently, we can only view them through the Tip Manager.

    17 votes
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  11. Add Advanced Options Feature to Bb CommHQ App

    We would like the advanced options feature added to the Bb CommHQ App. For example, if we want to send an app notification to parents following a specific school or bus, we need the Advanced Options Feature that is found on the computer so we can select a specific sender organization. This is crucial if there is an emergency and specific information only needs to go to specific people.

    4 votes
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  12. Add the Instagram logo to the Mobile App Configuration page

    Add the Instagram logo to the icon choices on the bar of the Mobile App Configuration page

    5 votes
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  13. 13 votes
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  14. Open Rates and Click Rates

    Reports on open rates and/or click rates for messages sent through the mobile app need to be added. It helps to inform what our audience wants and enables us to craft content.

    1 vote
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  15. Tip line - embed widget - attachments

    Users should be able to attach image and documents on the app and from the embed widget on the desktop.

    7 votes
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  16. Generate Password feature to email from District, not school

    In order not to confuse parents with students at multiple schools, when sending the password email, have the "To" address be from the district, not the first school from the merged accounts

    2 votes
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  17. Ability To Emulate A User

    It would be very helpful to be able to Emulate or sign in as another user in the mobile app. We use these features very often for our website and for Blackboard Parentlink, especially when we are getting emails/phone calls from parents who struggle to articulate the problem they are having. It would also allow us to check and make sure that information is syncing and displaying properly from all of the other systems we have linked up with Blackboard.

    6 votes
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  18. Tip Line: Allow user (reporter) to attach an image or document.

    Sometimes user has substantiated images or attachments as support.

    5 votes
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  19. Tip Line: Change "Organization" to "Schools" in widget

    Currently, the widget for the tip line is hard coded to label schools as "Organization." This should be changed to match the way schools are listed in the Mobile App version of the tip line which is as "Schools."

    6 votes
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  20. Please give parents the option to change their parent ID on the mobile app with the ability to recover a forgotten ID, similar to recoverin

    Parents cannot remember the numbers automatically generated to them for their ID. They have the ability to change this on the website, but not the mobile app. Plus once they do change it on the website, if they forget it, we have to generate a password email. We would like them to have more control over customizing their ID.

    3 votes
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Mobile Communications App (District App)

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